Dillon Giese
Miami,FL
Summary
Efficient employee skilled in customer service, multitasking, and time management. Prioritizes customer satisfaction by ensuring every interaction is positive and impactful. Track record of managing multiple responsibilities while maintaining excellent service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Facility Operations Team Member
Lifetime Fitness Center
Miami, Florida
07.2025 - 01.2026
- Ensured cleanliness and organization of fitness areas, enhancing member experience.
- Assisted staff with member inquiries, delivering friendly service to foster positive relationships.
- Acquired knowledge of security measures to enhance safety and protection.
Sales Associate
Party City
Miami, Florida
07.2021 - 08.2023
- Assisted customers in locating products, addressing inquiries, and providing tailored product recommendations.
- Processed customer transactions quickly and accurately at the register.
- Trained new staff on store policies and customer service techniques.
Night Audit
Aloft Hotel
10.2022 - 01.2023
- Completed night audit procedures including balancing accounts receivable ledger.
- Executed night audit paperwork, verifying daily room occupancy and reviewing hotel revenue for accuracy.
- Provided training and guidance to new hires on proper night audit procedures.
Education
Associate of Arts - Economics
Miami Dade Community College
Miami, FL05-2026
High School -
Christopher Columbus High School
Miami, FL05-2022
Skills
- Customer service
- Team collaboration
- Data entry
- Sales strategy
- Time management
- Attention to detail
Certification
EMT Certification, 08/24, 01/25, American Medical Academy
Timeline
Facility Operations Team Member
Lifetime Fitness Center
07.2025 - 01.2026
Night Audit
Aloft Hotel
10.2022 - 01.2023
Sales Associate
Party City
07.2021 - 08.2023
Associate of Arts - Economics
Miami Dade Community College
High School -
Christopher Columbus High School