Dillon Harris
San Antonio
Summary
Dynamic business owner with a proven track record at D. Watson Services Inc., excelling in small business operations and negotiation. Successfully enhanced operational efficiency, resulting in increased customer satisfaction and repeat business. Skilled in hiring and staffing, with a strong focus on crisis management and decision-making to navigate challenging economic conditions.
Overview
16
16
years of professional experience
Work History
Owner
Bay Area Fleet Services Inc.
05.2024 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Owner/ President
D. Watson Services Inc.
10.2013 - Current
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
Package Delivery Driver
D. Watson Services Inc.
06.2011 - 10.2013
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Mechanic
Ed Morse Cadillac
05.2009 - 06.2011
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
Education
High School Diploma -
Freedom High School
Tampa, FL05-2008
Skills
- Small business operations
- Verbal and written communication
- Business management
- Negotiation
- Crisis management
- Hiring and staffing
- Attention to detail
- Decision-making
Timeline
Owner
Bay Area Fleet Services Inc.
05.2024 - Current
Owner/ President
D. Watson Services Inc.
10.2013 - Current
Package Delivery Driver
D. Watson Services Inc.
06.2011 - 10.2013
Mechanic
Ed Morse Cadillac
05.2009 - 06.2011
High School Diploma -
Freedom High School
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