Summary
Overview
Work History
Education
Skills
Timeline
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Dillon Holmes

Chattanooga,TN

Summary

Energetically climbed from technician to back room coordinator at Discount Tire in under a year, showcasing exceptional problem-solving abilities and attention to detail. Leveraged power tools skills and unparalleled customer service skills to enhance workflow efficiency and customer satisfaction, significantly contributing to team success and business growth.

Overview

15
15
years of professional experience

Work History

Tire Service Technician

Discount Tire
08.2023 - Current
  • Unloaded and stacked tires in proper locations to facilitate easy retrieval for use on customer vehicles.
  • Contributed to team success by consistently meeting or exceeding productivity goals in a high-volume setting.
  • Collaborated with other technicians on projects to achieve top-quality results for customers quickly.
  • Climbed from a tech position to back room coordinator in less than a year.
  • Enhanced workflows by maintaining well-organized systems and updating records accurately
  • In charge of project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Worked directly with customers and all technicians at the same time
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Responded to customer requests for products, services, and company information. Addressing all concerns in a timely manner.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Lawn Care Business Owner

Self-employeed
05.2022 - Current
  • Enhanced customer satisfaction by providing high-quality lawn care services and addressing client concerns promptly.
  • Established a strong reputation within the community for exceptional lawn care services, leading to increased brand recognition and trust.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed all yards while completing a 40+ hour work week through another company/job.
  • Learned new and efficient skills/offering to add to offered jobs to allow business growth.

Landscape Worker

Hall's Lawncare
05.2023 - 08.2023
  • Performed planting, watering, mulching, and edging of lawns.
  • Enhanced curb appeal by maintaining and improving landscape features such as lawns, gardens, and walkways.
  • Performed seasonal clean-ups efficiently, preparing properties for changing weather conditions throughout the year.
  • Collaborated with team members to complete large-scale projects within tight deadlines, ensuring client satisfaction.


Baseball

East Hamilton High
01.2010 - 05.2023
  • Consistently exhibited strong leadership qualities both on and off the field, serving as a role model for fellow teammates.
  • Enhanced team performance by consistently executing strategic plays and adapting to various game scenarios.
  • Collaborated with coaches to analyze opponents'' strategies and develop countermeasures for successful game outcomes.
  • Maintained a high level of mental focus throughout long seasons, exhibiting resilience under pressure while maintaining consistent performance levels.
  • Consistently stayed oped to criticism and learned through multiple different coaches new techniques I could use.

Education

High School Diploma -

East Hamilton Highschool
Chattanooga, TN

Skills

  • Power Tools Operation
  • Sales Support
  • Equipment Calibration
  • Customer Service
  • Problem-solving abilities
  • Critical Thinking
  • Coachability
  • Customer Relations
  • Conflict Resolution
  • Driven and Determined
  • Attention to Detail

Timeline

Tire Service Technician

Discount Tire
08.2023 - Current

Landscape Worker

Hall's Lawncare
05.2023 - 08.2023

Lawn Care Business Owner

Self-employeed
05.2022 - Current

Baseball

East Hamilton High
01.2010 - 05.2023

High School Diploma -

East Hamilton Highschool

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Dillon Holmes