Dillon Marshall
Dubuque,IA
Summary
Organized and dependable candidate, successful at managing multiple priorities with a positive attitude with the willingness to take on added responsibilities to meet team goals.
Strives to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Account Administrator
Cottingham & Butler
05.2023 - 04.2024
- Provided exceptional customer service by responding quickly to emails, resolving insurance issues, and anticipating client account needs.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate recommendations.
- Determined financial needs by assessing existing coverages' and aligning new products and services with long-term goals in mind.
Assistant Manager
Lancaster Golf Course
05.2017 - 09.2022
- Ensured golfer satisfaction by providing excellent customer service and promptly addressing concerns or inquiries.
- Promoted a positive work culture among team members through clear communication, teamwork, and mutual respect.
- Facilitated smooth tournament organization through coordinating tee times, scorecards, and leaderboard updates.
Education
Bachelor of Arts - Business Administration And Management
University of Dubuque
Dubuque, IA05.2023
Skills
- Client Account Management
- Customer follow-up
- Critical Thinking
- Data Entry
- Team Collaboration
- Effective Communication
- Licensed Insurance Agent
Certification
- Licensed Wisconsin Insurance Agent - 10/2025
Timeline
Account Administrator
Cottingham & Butler
05.2023 - 04.2024
Assistant Manager
Lancaster Golf Course
05.2017 - 09.2022
Bachelor of Arts - Business Administration And Management
University of Dubuque