Kamila Hall
Summary
Experienced Legal Billing and Client Account Administrator with over 16 years in legal billing, e-billing, accounts receivable, and client account management. Skilled in enhancing billing accuracy, expediting collections, and optimizing revenue processes. Proficient in Elite 3E, eBilling Hub, CounselLink, and financial reporting tools.
Overview
5
5
years of professional experience
27
27
years of post-secondary education
Work History
CLIENT ACCOUNT & COLLECTIONS ADMINISTRATOR
Ballard Spahr LLP / Allstar Staffing Remote
2024.09 - Current
- Manage full-cycle legal billing and collections for attorneys and corporate clients, ensuring compliance with firm policies and client billing requirements.
- Resolved invoice rejections, billing discrepancies, and payment issues, accelerating collections and enhancing cash flow.
- Monitored aged accounts receivable balances and performed collection activities, successfully reducing outstanding balances.
- Prepare, review, edit, and finalize complex legal invoices, including narrative revisions, expense adjustments, and billing corrections.
- Partner closely with attorneys and legal assistants to ensure timely submission of billable time and expenses.
- Submit invoices through Elite 3E, eBilling Hub, and client-specific e-billing platforms.
- Process cash applications, write-offs, trust transactions, retainer applications, and client refunds.
- Maintain billing profiles, client guidelines, rate structures, discounts, and special billing arrangements.
- Generated billing and collections reports using advanced Excel functions, informing and supporting management decisions.
SENIOR STAFF ACCOUNTANT
OTT HydroMet / Aston Martin
Sterling, VA
2024.02 - 2024.09
- Managed accounts receivable, billing, collections, and customer account maintenance to ensure timely cash flow.
- Reduced Days Sales Outstanding (DSO) from 55 days to 38 days through targeted collection initiatives.
- Prepared weekly AR and billing reports for management review, enhancing visibility into cash collections.
- Collaborated with customers and internal stakeholders to resolve billing disputes and payment issues, improving customer satisfaction and retention.
- Supported month-end close and reporting activities.
- Aston Martin
SENIOR ACCOUNTS RECEIVABLE SPECIALIST
Mayorga Coffee
Rockville, MD
2023.11 - 2024.02
- Managed invoicing, collections, account reconciliations, and payment processing to ensure timely cash flow.
- Resolved billing discrepancies and improved collection efficiency.
- Resolved billing discrepancies, enhancing collection efficiency and reducing outstanding balances.
- Assisted with month-end reporting and account analysis to support financial accuracy and decision-making.
SENIOR COLLECTIONS & BILLING ANALYST
Cencora / Staffing Agency Remote
2023.08 - 2023.11
- Processed and reconciled chargeback claims to resolve billing discrepancies.
- Managed customer invoicing and contract reviews, resolving disputes to enhance customer relations.
- Maintained accurate billing records and customer account information.
- Maintained accurate billing records and customer account information to support financial integrity.
ACCOUNTS RECEIVABLE SPECIALIST
UIP Property Management
2022.09 - 2023.04
- Managed full-cycle accounts receivable, ensuring timely billing, effective collections, and accurate reconciliations to maintain cash flow.
- Implemented standard operating procedures that improved billing accuracy and productivity.
- Analyzed aging reports and developed collection strategies to reduce outstanding balances.
- Analyzed aging reports and developed targeted collection strategies that successfully reduced outstanding balances.
SENIOR THIRD-PARTY COLLECTIONS SPECIALIST
Cross Country Healthcare
2021.02 - 2022.09
- Managed domestic and international collections portfolios, ensuring timely recovery of outstanding debts.
- Resolved payment disputes, chargebacks, short pays, and aged receivables, improving cash flow and reducing delinquency rates.
- Oversaw collections portfolios for domestic and international clients.
- Maintained audit-ready documentation and compliance standards to support regulatory requirements and enhance operational integrity.
Education
BBA - Project Management & Business Analysis
Towson University
Towson, MD 2001.09 - 2026.05
Associate of Arts - Business Administration
Community College of Baltimore County
Essex, MD 2007.08 - 2009.05
Skills
- Client Account Management
- Collections & Revenue Recovery
- Legal Billing & E-Billing
- E-Billing platforms
- Elite 3E
- Invoice Review & Compliance
- Billing Dispute Resolution
- Accounts Receivables
- Cash Application/Reconciliations
- Alternative Fee Arrangements
- Budget Management
- Advanced Excel skills
Accomplishments
- Reduced DSO from 55 days to 38 days through strategic collection initiatives.
- Reduced DSO from more than 60 days to 12 days through proactive account management.
- Reduced delinquent accounts by 73% within seven months.
- Managed portfolios exceeding 550 customer accounts.
- 16+ years of progressive experience in billing, collections, and accounts receivable management.
Timeline
CLIENT ACCOUNT & COLLECTIONS ADMINISTRATOR
Ballard Spahr LLP / Allstar Staffing Remote
2024.09 - Current
SENIOR STAFF ACCOUNTANT
OTT HydroMet / Aston Martin
2024.02 - 2024.09
SENIOR ACCOUNTS RECEIVABLE SPECIALIST
Mayorga Coffee
2023.11 - 2024.02
SENIOR COLLECTIONS & BILLING ANALYST
Cencora / Staffing Agency Remote
2023.08 - 2023.11
ACCOUNTS RECEIVABLE SPECIALIST
UIP Property Management
2022.09 - 2023.04
SENIOR THIRD-PARTY COLLECTIONS SPECIALIST
Cross Country Healthcare
2021.02 - 2022.09
Associate of Arts - Business Administration
Community College of Baltimore County
2007.08 - 2009.05
BBA - Project Management & Business Analysis
Towson University
2001.09 - 2026.05