Dillon Stevens
Albany,NY
Summary
Dynamic and results-oriented professional with a proven track record at Cardona's Market, adept in inventory management and customer engagement. Excelled in roles requiring the ability to handle multiple tasks simultaneously and make effective decisions under pressure. Demonstrated exceptional communication skills and a positive attitude, significantly enhancing customer satisfaction and team efficiency.
Overview
4
4
years of professional experience
Work History
Deli Associate
Cardona's Market
06.2023 - Current
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Learned other teammates' work tasks to train as backup.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Demonstrated strong multitasking abilities while managing multiple orders simultaneously without sacrificing quality or accuracy.
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Provided support during busy periods by quickly stepping into different roles within different department's as needed.
Commercial Cleaner
Allen's Carpet Cleaning
05.2022 - 09.2024
- Spoke with peers to verify task completion, meeting tight deadlines, and schedules.
- Worked in multiple positions and switched regularly.
- Handled equipment, chemicals, and materials properly and with caution.
- Organized and used industrial cleaning products following strict safety procedures.
- Streamlined daily tasks for increased efficiency by implementing a systematic approach to routine cleaning procedures.
- Improved organizational efficiency by maintaining inventory of cleaning supplies and equipment, ensuring availability when needed.
Shop From Home Associate
ShopRite
05.2021 - 06.2022
- Used in-store system to locate inventory and place special orders for customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
Some College (No Degree) - Biology
University of Rhode Island
Kingston, RISome College (No Degree) - Business Administration And Management
Hudson Valley Community College
Troy, NYSkills
- Customer engagement
- Clear Communication Skills
- Proficient in Managing Multiple Tasks
- Effective Stress Management
- Positive attitude
- Inventory Management
- Effective Decision-Making
Timeline
Deli Associate
Cardona's Market
06.2023 - Current
Commercial Cleaner
Allen's Carpet Cleaning
05.2022 - 09.2024
Shop From Home Associate
ShopRite
05.2021 - 06.2022
Some College (No Degree) - Biology
University of Rhode Island
Some College (No Degree) - Business Administration And Management
Hudson Valley Community College
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