Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Dilshodbek Khojiakbarov

Kissimmee

Summary

Dedicated Guest Service Associate with strengths in payment processing, complaint handling, and enhancing guest experiences. Committed to maintaining operational efficiency and delivering exceptional customer service.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Guest Service Associate

Tampa, FL
08.2025 - Current
  • Delivered exceptional customer service by responding promptly to inquiries and resolving issues effectively.
  • Assisted with daily operations, ensuring a clean and organized environment for guests.
  • Collaborated with team members to enhance guest satisfaction through streamlined processes.
  • Maintained accurate records of guest interactions to improve service quality and efficiency.

Guest Service Associate

Kissimmee, FL
05.2025 - 08.2025
  • Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
  • Maintained cleanliness and organization of work area to enhance guest experience.
  • Assisted in processing transactions accurately using point-of-sale systems.
  • Collaborated with team members to ensure timely service during peak hours.

Front Desk Attendant

Embassy Suites Hilton Orlando Airport
Orlando, FL
10.2023 - 02.2024
  • Welcomed guests with professionalism, ensuring a positive first impression.
  • Managed check-in and check-out processes efficiently for smooth operations.
  • Responded to guest inquiries promptly, providing accurate information and assistance.
  • Handled reservations using property management system, ensuring data accuracy.

Education

Associate of Science -

Neocity Academy
Kissimmee, FL
05-2025

Skills

  • Patience and composure
  • Complaint handling
  • Check-in and Check-out procedures
  • Payment processing

Certification

CPR/BLS Certification

Languages

English
Native or Bilingual
Uzbek
Native or Bilingual
Arabic
Elementary

Timeline

Guest Service Associate

08.2025 - Current

Guest Service Associate

05.2025 - 08.2025

Front Desk Attendant

Embassy Suites Hilton Orlando Airport
10.2023 - 02.2024

Associate of Science -

Neocity Academy