Dilu Chamlagai
Caledonia,MI
Summary
Dynamic HR Manager with a proven track record at Paradise Home Care Service, enhancing workforce improvements and employee relations. Excelled in roles requiring exceptional leadership development and problem-solving skills. Achieved significant employee engagement through innovative incentive programs, contributing to a positive and productive work environment. Skilled in benefits management and customer engagement, driving organizational success.
Overview
7
7
years of professional experience
Work History
Walmart
Cashiers
05.2018 - 09.2019
- Developed and maintained courteous and effective working relationships.
- Addressed customer needs and made product recommendations to increase sales.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Worked with floor team and managers to meet wide range of customer needs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Learned duties for various positions and provided backup at key times.
Volunteer
Juvenile Detention Center
11.2018 - 08.2019
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Represented organization positively and professionally while providing community with much-needed services.
Volunteer
Unicef Usa
02.2021 - 12.2021
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Coordinated and managed volunteer activities for community service projects.
Babysitter
Own Business
01.2022 - 12.2023
- Played games, worked on puzzles, and read books to young children.
- Taught children to organize toys, wash hands, and share by leading by example.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Communicated positively with children and guardians.
- Transported children to and from school, medical appointments and extra-curricular activities.
Human Resources Manager
Paradise Home Care Service
08.2024 - Current
- Organized and led staff orientation programs and training to promote collaboration.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
Education
Bachelor of Science - Clinical Psychology
Grand Valley State University
Allendale, MI07-2025
Skills
- HR leadership
- Benefits and compensation management
- Employee relations
- Leadership development
- Workforce improvements
- Sales expertise
- Cash register operation
- Retail store operations
- Friendly and outgoing
- Customer needs assessment
- Customer engagement
- Problem-solving
- Time management
- Expense tracking
Languages
Nepali
Full Professional
Hindi
Full Professional
English
Full Professional
Timeline
Human Resources Manager
Paradise Home Care Service
08.2024 - Current
Babysitter
Own Business
01.2022 - 12.2023
Volunteer
Unicef Usa
02.2021 - 12.2021
Volunteer
Juvenile Detention Center
11.2018 - 08.2019
Walmart
Cashiers
05.2018 - 09.2019
Bachelor of Science - Clinical Psychology
Grand Valley State University
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