Dimitrio Catsamatsos

Information Technology Specialist IV

• Worked with installation and maintenance of software and hardware in Main Frame technology.
• Worked in migration from main frame technology to server platform applications.
• Module Access Control in production applications under Natural Security,
• Coordinate requirements for new and existing Help Desk applications.
• Handling system support activities for the company
• Integration of Various companies help desk centers
• Install and customize Remedy ARS application in production environment
• Create and coordinate Remedy ARS user tasks.
• Create monthly progress reports and communicate results to appropriate staff and managers
• Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines.