Summary
Overview
Work History
Education
Skills
Certification
Languages
Bartender

Dimitrios Mastrokostas

Leonia,NJ

Summary

Talented Mixologist knowledgeable about common cocktails and numerous specialty options. Extensive experience in customer service, ensuring welcoming atmosphere and positive guest interactions. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Mixologist/Head Bartender

Metropolis
12.2023 - Current
  • Provided exceptional customer service by engaging patrons in conversation while preparing their drinks efficiently and accurately.
  • Prepared classic, modern, and unique cocktails for each customer.
  • Promoted a positive work environment through effective communication and teamwork among colleagues.
  • Trained new bartenders on mixology techniques, customer service skills, and workplace safety guidelines.

Bartender

Eleni's Divine Greek Cuisine
11.2022 - Current
  • Served high customer volumes in a casual fine dining environment during special events, nights, and weekends.
  • Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.

Head Bartender

Crooked Knife on !4th
09.2017 - 07.2022
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
  • Closed out cash register and prepared cashier report at close of business.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.

Server Manager

Vasili's Taverna
01.2007 - 06.2022
  • Trained servers on order management, food service quality and how to build rapport with guests.
  • Welcomed and greeted guests before presenting special menu items to clients.
  • Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
  • Led team of servers to consistently meet customer service and sales targets.

Education

Associates - Business Management

Bergen Community College
Paramus, NJ
2016

Skills

  • Classic Cocktail Knowledge
  • Adaptable to Trends
  • Responsible Alcohol Service
  • Upselling strategies
  • Beverage Preparation
  • Foreign language skills

Certification

  • New York Food Handlers Certificate
  • Hoboken ABC card

Languages

Greek
Native or Bilingual
English
Native or Bilingual
Spanish
Professional Working

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Dimitrios Mastrokostas