Dimitrios Oikonomopoulos
Englewood Cliffs,NJ
Summary
Proven leader in the hospitality sector, adept at training teams and boosting sales, notably at Eleni's New York. Specializes in fine-dining and guest relations, consistently enhancing dining experiences and revenue. Expert in multitasking and team supervision, with a track record of fostering positive environments and maintaining high standards of service. Hardworking Head Server experienced in leading teams to deliver high-quality service. Professional in explaining and upselling specials and wine to customers.
Overview
16
16
years of professional experience
Work History
Head Server
Eleni's New York
12.2019 - Current
- Increased restaurant revenue by upselling menu items and promoting daily specials.
- Modeled strategies to wait staff for delivering exceptional and friendly service to every guest, every time.
- Contributed to the restaurant''s reputation for exceptional service by consistently receiving positive reviews from satisfied guests.
Head Server
Lefkes Estiatorio
10.2019 - 09.2023
- Maintained a clean, safe, and welcoming environment through regular monitoring of dining areas and server stations.
- Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.
- Resolved guest complaints, addressing issues promptly to foster a positive dining experience.
Head Server
Mykonos Blue Restaurant and Rooftop
05.2016 - 04.2019
- Maintained steady stream of regular clientele in Chelsea neighborhood.
- Lead special event services including large dinners and cocktail receptions.
- Increased restaurant revenue by upselling menu items and promoting daily specials.
Managing Partner
E Taverna
01.2014 - 03.2016
- Maintained day-to-day operations.
- Trained and developed dining room staff.
- Assisted kitchen with menu development and sourcing fresh ingredients.
Server
Ethos Gallery 51
10.2010 - 01.2014
- Executed seamless classic Greek style service.
- Regularly promoted and sold guests off menu specials and daily fish menus.
- Assisted in development of seasonal cocktail list.
Server Assistant
Aegean Cove
02.2009 - 09.2010
- Assisted servers in execution of classic Greek style service.
- Regularly maintained dining room.
Skills
- Multitasking skills
- Training employees
- Increasing sales
- Guest Relations
- Team Supervision
- Fine-dining expertise
Timeline
Head Server
Eleni's New York
12.2019 - Current
Head Server
Lefkes Estiatorio
10.2019 - 09.2023
Head Server
Mykonos Blue Restaurant and Rooftop
05.2016 - 04.2019
Managing Partner
E Taverna
01.2014 - 03.2016
Server
Ethos Gallery 51
10.2010 - 01.2014
Server Assistant
Aegean Cove
02.2009 - 09.2010
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