Jessica Perez
Turlock,CA
Summary
Dependable individual with a strong work ethic and team collaboration skills. Problem-solving and organizational skills. Reliable and dedicated, willing to take on tasks. Experienced in resolving issues with customers, management and waitstaff.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Head Server
E & E Staffing
05.2022 - Current
- Enhanced customer satisfaction by providing attentive service and predicting guests' needs.
- Improved dining operations for efficiency with effective communication and coordination among team members.
- Handled high-pressure situations with grace, ensuring a positive experience for both staff and customers.
- Maintained a clean, safe, and welcoming environment through regular monitoring of dining areas and server stations.
- Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.
Education
GED -
California State University, Stanislaus
Turlock, CA2027
High School Diploma -
Turlock High School
Turlock, CA06.2023
Skills
- Service Prioritization
- Quality Control
- Customer service
- Organizational skills
- Multitasking Skills
- Attention to detail
- Adaptability
- Guest Relations Management
Languages
Spanish
Native or Bilingual
Certification
Promotion to Head Server
Timeline
Head Server
E & E Staffing
05.2022 - Current
GED -
California State University, Stanislaus
High School Diploma -
Turlock High School
Promotion to Head Server
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