Marisa Kingsley
Bowling Green,MO
Summary
Dynamic professional with a proven track record at Southside Bar and Grill, enhancing staff performance and customer loyalty through expert training and exceptional service. Skilled in using POS systems and resolving customer complaints, demonstrating strong problem-solving and customer service abilities. Excelled in roles requiring prioritization and effective communication.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Head Server
Southside Bar and Grill
05.2022 - Current
- Trained new staff on restaurant operations and policies to strengthen performance.
- Modeled strategies to wait staff for delivering exceptional and friendly service to every guest, every time.
- Trained staff members on use of POS system.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Cashier
Orscheln Farm & Home
06.2020 - 05.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Associate of Science - Nursing
St. Charles Community College
Dardenne, MO05.2025
Skills
- Scheduling
- Documentation
- Prioritization
- Customer Service
- Training employees
- Service prioritization
Certification
Basic Life Support
CPR Certified
Timeline
Head Server
Southside Bar and Grill
05.2022 - Current
Cashier
Orscheln Farm & Home
06.2020 - 05.2022
Associate of Science - Nursing
St. Charles Community College
Basic Life Support
CPR Certified
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