Deniza Begalieva
Schaumburg,IL
Summary
Dynamic Head Server at Kura Revolving Sushi Bar, adept in Safe Food Handling and Exceptional Communication. Spearheaded team training, enhancing service standards and boosting revenue through strategic upselling. Excelled in guest relations and problem-solving, ensuring an outstanding dining experience. Proven track record in team management and financial accuracy, embodying efficiency and a positive attitude.
Overview
1
1
year of professional experience
Work History
Head Server
Kura Revolving Sushi Bar
1719 E Golf Rd, Schaumburg, IL 60173
07.2022 - 09.2023
- Maintained a clean, safe, and welcoming environment through regular monitoring of dining areas and server stations.
- Increased restaurant revenue by upselling menu items and promoting daily specials.
- Monitored staff performance regularly, providing constructive feedback for continuous improvement in their roles as servers.
- Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.
- Resolved guest complaints, addressing issues promptly to foster a positive dining experience.
- Handled high-pressure situations with poise, ensuring a positive experience for both staff and customers.
- Closed out cash drawer at end of each shift, reconciling totals and resolving discrepancies to maintain financial accuracy.
Education
High School Diplomat -
Hoffman Estates High School
Northwest Suburbs, 1100 W Higgins Rd, Hoffman Esta05.2022
Skills
- Safe Food Handling
- Banquet Coordination
- Brand Promotion
- Multitasking skills
- Cash Handling
- Exceptional communication
- Team Management
- Guest Relations
- Efficient scheduling
- Positive and Friendly Attitude
- Problem-Solving
- Organization and Efficiency
Languages
Kyrgyz
Native or Bilingual
Russian
Native or Bilingual
English
Native or Bilingual
Timeline
Head Server
Kura Revolving Sushi Bar
07.2022 - 09.2023
High School Diplomat -
Hoffman Estates High School