Dina Abo Elkher
Murfreesboro,TN
Summary
Proven in enhancing quality control and reducing waste at Asurion, I excel in defect tracking and fostering vendor relationships. My technical knowledge and strong communication skills have significantly improved inspection accuracy and customer satisfaction. Achievements include streamlining order fulfillment processes and promoting safety, demonstrating a commitment to excellence and teamwork.
Overview
8
8
years of professional experience
Work History
Quality Assurance Inspector
FedEx
Lebanon, TN
10.2022 - 12.2022
- Performed visual inspections and non-destructive tests where appropriate.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Communicated with production team members about quality issues.
- Used calipers and micrometer measuring instruments.
- Identified where product issues were coming from and rectified issues.
Receiving Inspector
Asurion
Smyrna, TN
10.2019 - 01.2021
- Played a critical role in reducing waste within the facility by identifying damaged goods upon receipt, preventing further distribution to customers or internal departments.
- Developed strong vendor relationships through open communication channels, fostering trust and reliability among all parties involved in the supply chain process.
- Increased accuracy of reporting metrics through diligent data collection and analysis during the receiving process.
- Achieved superior customer satisfaction ratings by ensuring timely receipt, inspection, and delivery of high-quality products.
- Promoted a culture of accountability within the team by consistently meeting deadlines and adhering to established performance metrics.
- Facilitated seamless integration of new inventory items into existing warehouse systems by providing thorough documentation and clear communication with relevant team members.
- Improved warehouse safety by conducting thorough inspections of incoming shipments for damage or discrepancies.
Order Fulfillment Associate
Torrid
La Vergne, TN
02.2019 - 05.2019
- Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Developed strong familiarity with warehouse technology systems, enabling quick navigation through inventory databases and expedited processing of orders.
- Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
Cashier
Mabco Gas Station
Nashville, TN
02.2015 - 05.2015
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Under Gratued - Business Management
Nashville Community Collage
Nashville, TNSkills
- Quality Inspections
- Quality Management
- File Management
- Defect tracking
- Software use
- Visual Inspection
- Quality control tools
- Technical knowledge
- Safety trained
- Product Inspection
- Report Preparation
- Error Correction
- Type tool use
Languages
English
Professional Working
Arabic
Native or Bilingual
Timeline
Quality Assurance Inspector
FedEx
10.2022 - 12.2022
Receiving Inspector
Asurion
10.2019 - 01.2021
Order Fulfillment Associate
Torrid
02.2019 - 05.2019
Cashier
Mabco Gas Station
02.2015 - 05.2015
Under Gratued - Business Management
Nashville Community Collage