Dina Darmawanti
Tempe,AZ
Summary
Dynamic retail professional with a proven track record at Krogers Grocery Store, excelling in service excellence and employee training. Successfully implemented inventory management techniques, enhancing product availability and driving sales. Proficient in POS systems, I foster team collaboration to elevate customer experiences and streamline operations.
build relationship with associates-management team members and customer relationship for the shopping experiece.
open availability and problem solve with associates and management team member.
product knowledge and accountable.
Overview
7
7
years of professional experience
Work History
Assistant Front End Manager
Krogers Grocery Store
11.2022 - Current
- Supervised daily operations, ensuring adherence to company policies and customer service standards.
- Trained and mentored new staff on store procedures and best practices for efficiency.
- Implemented inventory management techniques, reducing stock discrepancies and improving product availability.
- Assisted in developing promotional displays, enhancing product visibility and sales performance.
Women's Sales Associate
Zara USA
07.2022 - 11.2022
- Assisted customers with product selection and provided personalized service to enhance shopping experience.
- Maintained visual merchandising standards to ensure appealing store displays and product presentation.
- Collaborated with team members to manage inventory levels and restock merchandise efficiently.
- Processed transactions accurately while handling cash and electronic payments in a fast-paced environment.
Women Shoes Department Associates
Nordstrom
10.2021 - 07.2022
- Streamlined inventory management processes to enhance accuracy and efficiency in stock replenishment.
- Trained new associates on product knowledge and customer service best practices to improve team performance.
- Coordinated merchandise displays, ensuring alignment with brand standards and seasonal themes for optimal visual appeal.
- Assisted in executing promotional events, driving customer engagement through effective communication and organization.
Head Cashier
Sprouts Farmers Market Inc, Grocery
02.2019 - 08.2021
- Supervised daily cash register operations, ensuring accuracy and efficiency in transactions.
- Trained and mentored junior cashiers on customer service protocols and cash handling procedures.
- Implemented process improvements that reduced checkout wait times and enhanced customer satisfaction.
- Monitored cash drawer balances, resolving discrepancies promptly to maintain financial integrity.
Education
High School Diploma -
Jakarta 1 High
Jakarta,Indonesia07-1990
Skills
- Service excellence
- Proficient in POS systems
- Sales strategy execution
- Employee training
Timeline
Assistant Front End Manager
Krogers Grocery Store
11.2022 - Current
Women's Sales Associate
Zara USA
07.2022 - 11.2022
Women Shoes Department Associates
Nordstrom
10.2021 - 07.2022
Head Cashier
Sprouts Farmers Market Inc, Grocery
02.2019 - 08.2021
High School Diploma -
Jakarta 1 High