Dina DePirro
Palm Beach Gardens
Summary
Results-driven Enrollment & Outreach Specialist with persuasion, relationship-building, and high-volume outreach expertise. Skilled in CRM systems, lead conversion, and client retention, with a proven track record of top performance. Seeking to apply these skills in the healthcare field to improve access and engagement.
Overview
21
21
years of professional experience
Work History
Delivery Partnership Specialist
Merit, International, Inc
Remote
04.2023 - 10.2023
- Conducted targeted outreach for the Ohio ACE Educational Savings Program, increasing provider participation and expanding program accessibility, resulting in greater funding utilization.
- Leveraged HubSpot and CRM systems to identify and engage providers, track outreach effectiveness, and optimize participation.
- Managed high-volume outreach via phone, email, and Google Meet, booking 5-10 weekly meetings effectively guiding providers through the enrollment process.
- Developed automated email campaigns in HubSpot to streamline communication, follow-ups, and provider engagement.
- Throughout my six-month tenure, I consistently ranked in the top three on the team for outreach volume, application submissions, and outbound calls.
- Fostered lasting relationships with providers and businesses to drive sustained program success.
- Analyzed HubSpot and Dialpad metrics to refine outreach strategies and improve conversion rates.
- Developed a reputation for exceptional communication and problem-solving skills, leading to high provider satisfaction and program success.
Special Educator
New York City Department Of Education - PS 52
New York
12.2002 - 08.2021
- Designed and executed individualized learning plans, ensuring compliance with state and federal education standards.
- Engaged with parents, educators, and service providers to facilitate effective communication and student retention.
- Served as a mentor educator and maintained a model classroom, providing guidance and best practices for peers.
- Developed and executed structured engagement strategies, improving student participation and learning outcomes.
- Managed high-volume documentation, compliance tracking, and reporting with precision and accuracy.
Education
Master of Science - Education
Wagner College
Staten Island, NY05-2006
Skills
- Targeted outreach
- CRM systems
- Automated email campaigns
- Enrollment process
- Relationship building
- Data analysis
Timeline
Delivery Partnership Specialist
Merit, International, Inc
04.2023 - 10.2023
Special Educator
New York City Department Of Education - PS 52
12.2002 - 08.2021
Master of Science - Education
Wagner College
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