Dina Henderson

• Counsel and assist employee’s enrollment in the College benefit programs, keeping detailed records of employee insurance information.

• Administer, evaluate and maintain College benefits programs.

• Work with Payroll Manager to ensure proper allocation of payroll, benefit, and other expenses to proper budget codes.

• Manage the College’s statutory benefit programs including unemployment, workers’ compensation, COBRA, and support employee claims processes and participation.

• Administer FMLA in compliance with federal law and College policy, and provide guidance to employees in need of leaves/absences.

• Responsible for the development and execution of annual open enrollment and employee benefit event.

• Respond to employee inquiries and concerns related to benefits, leave, including onboarding and off-boarding/exit interviews.

• Engage in continuous education regarding relevant employment and benefit policies, statutory requirements, and industry best practices.

• Maintain relationships with benefit vendors, providers, third party administrators, and consultants to the College and/or the HR Department.

• Support institutional equity and inclusion efforts.

• Support the planning, logistics and execution of employee recognition events and employee enrichment events such as Lunch & Learn.

• Serve as a positive and knowledgeable ambassador of HR and the College

• Managed new hire benefits enrollments and termed benefits for termed employees

• Managed COBRA

• Responded to inquiries concerning eligibility of employees and their plan participants on coverage and other benefits matters

• Assisted with annual benefits programs such as the open enrollment process and wellness program

• Compiled and maintain benefits and compensation records and documents

• Ran weekly reports to ensure accuracy of benefits plan administration

• Responsible for accurately keeping track of employees' benefits deductions under both 10-month and 12-month deduction calendars

• Compared vendor records to company records and reconciled differences; ensure accurate and timely payment of related invoices

• Ensure compliance guidelines are maintained for evolving Federal and state benefits and compensation related legislation

• Provided support for administrative requests for leave of absence and accommodations requiring specialized attention, including the Family and Medical Leave Act (FMLA), and short-term or long-term disability plans

• Administered the agency's Wellness Program and Lead the Wellness Committee; manage wellness challenges and activities to keep employees engaged in developing and maintaining healthy lifestyles

• Responsible for processing new hires and all accompanying paperwork

• Ensured criminal background, drug screen tests and reference checks were completed

• Organized and conducted monthly new hire orientation

• Established metrics, and track, monitor and support managers and new hires during the onboarding process

• Partner with HR and business leadership to support the Human Recourses policies and total rewards programs.

• Completed termination paperwork

• Maintained computer systems by updating and entering data

• Maintained employees' confidence and protect operations by keeping human resource information confidential

• Participated in multiple benefits tasks such as unemployment claims, reconciled benefits statements

• Completed termination paperwork and assisted with new hire process

• Ensured background and reference checks were completed

• Maintained computer system by updating and entering data

• Assisted the Talent Acquisition Team

• Maintained employees' confidence and protected operations by keeping human resources information confidential

• Maintained quality customer service by following organization standards