Dina Martinez
Co,springs,CO
Summary
Dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
24
24
years of professional experience
Work History
Cosmetologist
Independent Contractor At Retirement Center
The Retreat At Sunny Vista 2450 E Cache La Poudre
10.2021 - Current
- Enhanced client satisfaction by providing personalized cosmetology services based on 8 to 15 individual needs and preferences in a work day.
- Collaborated with team members to ensure a enjoyable customer experience for all salon clients.
- Established lasting relationships with clients through excellent communication and customer service skills.
- Managed appointment scheduling efficiently to ensure timely service for all clients.
Professional Nail Technician
Small Business Owner
Colorado Springs, CO
02.2000 - Current
- Welcoming atmosphere by engaging in friendly conversation during appointments, creating lasting connections with customers.
- Oversee schedule to manage appointments of new and existing clients.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Maintained daily, monthly and quarterly records of costs and revenue.
- Prepared bank deposits and handled business sales, returns and transaction reports.
Target Team Associate
Target
1630 E.Cheyenne Mt. Blvd 80906
09.2021 - 01.2022
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted with inventory counts and stocking of merchandise.
- Assisted customers in selecting merchandise best suited to needs.
Education
GED -
Junction City Community Center
Fort Riley Kansas06.1990
Skills
- Time management
- Adaptability and flexibility
- Attention to detail
- Effective communication
- Multitasking capabilities
- Nail care services
- Adaptable to Changing Client Needs
- Supply Ordering and Management
- Cash Register Operation
- Workspace Organization
- Appointment Scheduling
- Customer service excellence
- Work Planning and Prioritization
- Bookkeeping
Timeline
Cosmetologist
Independent Contractor At Retirement Center
10.2021 - Current
Target Team Associate
Target
09.2021 - 01.2022
Professional Nail Technician
Small Business Owner
02.2000 - Current
GED -
Junction City Community Center