Mackenzie Smith
Parkersburg
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Flexible hard worker ready to learn and contribute to team success.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
10
10
years of professional experience
Work History
Cosmetologist
Hair Frenzi LLC.
Vienna
08.2023 - Current
- Designed cleaning schedules and organizational systems for treatment and sales areas.
- Trained new staff members on salon policies and procedures.
- Assessed client features and preferences to advise personalized makeup and hair styling techniques.
Cosmetologist
Marquise Salon and spa
Parkersburg
01.2020 - 08.2023
- Designed cleaning schedules and organizational systems for treatment and sales areas.
- Trained new staff members on salon policies and procedures.
- Assessed client features and preferences to advise personalized makeup and hair styling techniques.
Cashier
Little General
Washington
07.2018 - 09.2020
- Greeted customers and answered any questions they had about the store's products and services.
- Discounted purchases by scanning and redeeming coupons.
Hostess/Server
Red Lobster
Parkersburg
04.2017 - 04.2019
- Resolved any customer complaints or issues quickly and professionally.
- Took beverage orders and served drinks during peak meal times.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Brand Representative
Hollister
Parkersburg
07.2015 - 03.2018
- Cultivated relationships with potential customers through direct marketing activities.
- Maintained professionality and efficiency while working closely with leadership.
- Tracked market and competitor activities to stay current on products and consumer preferences.
Education
Cosmetology - Cosmetology
Artisan School of Cosmetology
Parkersburg, WV01-2020
High School Diploma -
Parkersburg South High School
Parkersburg, WV05-2017
Skills
- Client consultation
- Customer service
- Hair cutting
- Color application
- Skin analysis
- Makeup application
- Employee training
- Salon management
- Inventory management
- Sales techniques
- Team building
- Time management
- Problem solving
- Attention to detail
- Communication skills
- Creativity and originality
- Sales expertise
- Friendly communication
- Excellent communication
- Networking expertise
- Reliability
- Staff supervision
- Problem-solving abilities
- Client loyalty building
- Outstanding client retention
- Customer consultation
- Sanitation maintenance
- Cash handling
- Adaptability
- Relationship building
- Time management abilities
Timeline
Cosmetologist
Hair Frenzi LLC.
08.2023 - Current
Cosmetologist
Marquise Salon and spa
01.2020 - 08.2023
Cashier
Little General
07.2018 - 09.2020
Hostess/Server
Red Lobster
04.2017 - 04.2019
Brand Representative
Hollister
07.2015 - 03.2018
Cosmetology - Cosmetology
Artisan School of Cosmetology
High School Diploma -
Parkersburg South High School