Dina Mendez
Pilger,NE
Summary
Personable and organized professional with passion for creating welcoming and efficient library environments. Well-versed in library management principles and proficient in cataloging systems and digital resource management. Committed to fostering community-focused space that encourages lifelong learning and literacy.
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Library Director
Pilger Public Library
05.2024 - Current
- Increased library patron satisfaction by implementing innovative programming and events tailored to community needs.
- Established partnerships with local organizations, promoting collaborative programs and fostering community engagement.
- Evaluated performance metrics regularly, identifying areas for improvement and implementing targeted solutions accordingly.
- Prepared deposits and balanced money drawer.
- Developed, implemented, and managed special programs like school summer reading plans.
- Assisted customers with questions and requests.
- Organized library circulation processes.
- Obtained $35,000 in grants from Stanton Commission.
Sow Technician
Passel Farms
07.2023 - 08.2024
- Tended to sows ensuring optimal care.
- Implemented best practices for sow breeding.
- Ensured workspace remained organized.
- Engaged in direct, physical involvement with job responsibilities.
- Managed diverse duties and job functions.
Customer Service Cashier
Didier's Grocery
05.2022 - 05.2023
- Maintained clean and organized workspace, promoting welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Trained new cashiers, enhancing team efficiency and accuracy in transactions.
Education
High School Diploma -
Wisner-Pilger Public Schools
Wisner, NE05-2024
Skills
- Library technology
- Material inventory management
- Problem-solving abilities
- Multitasking Abilities
- Computer Skills
- Records maintenance
Certification
- Certified Library Director
- Certified Sow Technician
Languages
Spanish
Native or Bilingual
Timeline
Library Director
Pilger Public Library
05.2024 - Current
Sow Technician
Passel Farms
07.2023 - 08.2024
Customer Service Cashier
Didier's Grocery
05.2022 - 05.2023
- Certified Library Director
- Certified Sow Technician
High School Diploma -
Wisner-Pilger Public Schools
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