Dina Mouellet-Dindo
Germantown,MD
Summary
Positive and upbeat professional makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments. High energy and when im passionate about something its quick to get done. Everything i do im great at with the biggest smile on my face, always! Hardworking student and even more a committed worker.
Overview
5
5
years of professional experience
Work History
Sales Associate
Finish Line
Bethesda, MD
06.2023 - Current
- Followed all safety procedures when handling boxes of shoes and other merchandise items.
- Greeted customers and answered questions about products.
- Demonstrated knowledge of current fashion trends in order to provide style advice to customers.
- Maintained a clean and organized workspace at all times.
- Handled cash register operations efficiently during peak business hours.
- Provided customer service on the sales floor, including ringing up purchases, resolving customer issues, and responding to inquiries.
Host/Server
California Pizza Kitchen
Gaithersburg, MD
03.2020 - Current
- Provided customers with accurate wait times and monitored waiting list.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Greeted guests upon arrival and provided them with menus.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided excellent customer service to ensure satisfaction.
- Stayed informed about daily specials, new menu items, promotions.
- Checked food before serving it to customers.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Followed health safety guidelines when preparing and serving food products.
- Assisted other departments when needed such as bussing tables or delivering food orders.
Sales Associate
TJX Companies
Germantown, MD
10.2019 - 03.2022
- Processed returns, exchanges, and refunds in accordance with company policies.
- Developed promotional strategies to increase sales volume.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed credit card transactions quickly and securely.
- Handled customer complaints in a professional manner.
- Greeted customers and provided exceptional customer service.
- Sustained friendly and professional customer engagement
Education
Some College (No Degree) - Physical Therapy (Pre-Physical Therapy)
Mount St Mary's University
Emmitsburg, MD05-2023
Some College (No Degree) - Physical Therapy (Pre-Physical Therapy)
Montgomery College
Rockville, MDSkills
- Detail Oriented
- Always on Time
- Fast-Paced Learner
- Server Support
- Reservations Management
- Team Collaboration
- Guest Relations
- Problem Solver
Languages
English
Professional
French
Professional
Timeline
Sales Associate
Finish Line
06.2023 - Current
Host/Server
California Pizza Kitchen
03.2020 - Current
Sales Associate
TJX Companies
10.2019 - 03.2022
Some College (No Degree) - Physical Therapy (Pre-Physical Therapy)
Mount St Mary's University
Some College (No Degree) - Physical Therapy (Pre-Physical Therapy)
Montgomery College