DINA PRADIA-VIGIL
Denver,CO
Summary
Dynamic Business Management professional adept at enhancing organizational efficiency through strong project coordination and communication. Experience in managing complex administrative tasks and fostering a collaborative culture, ensuring timely achievement of goals. Committed to delivering high-quality results in fast-paced environments.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Dispatch
Denver Public School
Denver, CO
07.2024 - Current
- Executed clear communications with radio-equipped vehicles, ensuring correct vehicle routing and strict compliance with Federal Communications Commission regulations
- Prepares, maintains, and distributes daily record logs, appropriate referral information, and accident notification reports
- Obtained and distributed information on excursions, after school activities, and athletic transportation needs, facilitating effective coordination
- Receives and appropriately responds to incoming phone calls from transportation staff, parents, school representatives and other members of the community; knows correct contacts and phone numbers for responses requiring specific expertise
Office Support II
Denver Public School
Denver, CO
05.2023 - 07.2024
- Supported diverse office operations and school programs through complex task execution, ensuring seamless functionality.
- Coordinated multiple project initiatives, providing essential support to enhance project outcomes.
- Developed complex reports using district applications and technology, ensuring compliance with FERPA and safeguarding sensitive data.
- Maintained confidential and sensitive information with discretion and professionalism, ensuring compliance with company policies.
Custodian
Denver Public School
Denver, CO
07.2022 - 05.2023
- Maintained cleanliness and hygiene of facility surfaces and floors through comprehensive cleaning tasks, ensuring a safe and welcoming environment.
- Follow proper procedures for chemical and power equipment use, in order to prevent damage and injury.
- Implemented safety measures to secure facility and prevent unauthorized access, enhancing overall security.
- Executed diverse grounds maintenance tasks, including irrigation repairs, snow removal, walkway sweeping, and landscape management, to uphold aesthetic and functional standards.
Administrative Assistant
Pradia Collaborative Solutions
Denver, CO
09.2021 - 05.2023
- Spearhead the end-to-end talent acquisition process by expertly recruiting, sourcing, screening, and interviewing top-tier candidates to join the organization.
- Supported strategic planning by establishing performance objectives and conducting assessments to identify growth opportunities. Championed employee development by fostering a culture of recognition, providing real-time feedback, and encouraging mentoring to help staff reach their potential.
- Facilitated effective conflict resolution by identifying and prioritizing issues, developing solutions, and taking swift action to resolve conflicts.
- Gathered and reviewed information to enhance conflict resolution processes and outcomes.
Business Office Manager
Gateway Home Health
Denver, CO
03.2021 - 08.2021
- Managed complex executive calendars, scheduling meetings, and coordinating travel arrangements, resulting in a 15% increase in executive productivity.
- Supported VP of multinational companies through calendar management, travel arrangements, and expense reports, ensuring smooth operations.
- Managed logistics of Colorado Springs office, overseeing outfitting, safety compliance, and work design to enhance office readiness.
- Managed administrative tasks for HR business partner, facilitating effective HR functions.
- Utilized excellent customer service to schedule and coordinate appointments via phone, text, and email for a medical office with over 500 patients and 50 clinicians.
Customer Service Representative
Waste Management
Denver, CO
10.2017 - 02.2021
- Coordinated daily operations of public works and sanitation facilities, ensuring safe waste collection and disposal of hazardous materials in compliance with safety standards.
- Drove revenue growth by expertly negotiating and selling waste materials to third-party vendors, delivering exceptional results and contributing to the overall financial success of the organization.
- Expertly collaborated with accounting and budgetary teams to meet fiscal milestones and drive sustainable growth, leveraging exceptional financial management skills to optimize resources and maximize ROI.
- Developed and implemented storage protocols for hazardous materials, creating comprehensive guidelines to ensure safe handling and mitigate risk.
Human Resources Coordinator
Team Select Home Health Care
Denver, CO
02.2014 - 09.2017
- Conducted orientations and onboarding for new hires, streamlining processes for updating accurate employee records and recruiting talent by sourcing candidates, conducting background checks, assisting in shortlisting, and issuing employment contracts.
- Provide exceptional HR support by responding promptly to internal and external inquiries and requests, providing expert guidance and assistance to resolve issues, and delivering outstanding customer service to all stakeholders.
- Managed and maintained personnel records, including payroll, personal information, leave, and turnover rates in physical and digital formats, ensuring compliance with all employment regulations.
Administrator
Sophisticated Blooms
Denver, CO
06.2013 - 01.2014
- Ensured quality assurance upheld company standards for products and services, enhancing customer satisfaction and loyalty.
- Optimized schedules and office systems through management and prioritization skills, streamlining workflows.
- Evaluated floral designs, selecting premium flora and foliage for arrangements and efficiently ordering supplies to meet customer demand.
Human Resource Coordinator
Pradia Collaborative Solutions
Denver, CO
05.2012 - 01.2014
- Maintained employee files and conducted onboarding processes, including criminal background checks, orientation, and training, to ensure new hires were equipped for success.
- Provided first-level support on critical HR issues, including compensation, benefits, payroll, and employee relations, enabling timely resolution of challenges and enhancing employee satisfaction.
- Collaborated with cross-functional teams to identify and resolve data issues, using communication and problem-solving skills to streamline workflows and enhance overall performance.
Assistant Store Manager
Walgreen
Denver, CO
05.2008 - 05.2012
- Executed cross-merchandising strategies, improving margins and sales across multiple product groups.
- Managed store costs to maximize profitability and meet margin budgets.
- Collaborated with leading staff to train employees, maintain supplies, display products, serve customers, monitor competition, promote sales, and write reports, supporting overall store operations.
Education
Associate's Degree - Business Management
Parks/everest College
Aurora, CO01-2002
Skills
- Project tracking
- Calendar coordination
- Office suite proficiency
- Microsoft Office Suite
- Data Management
- Clerical support
- Task prioritization
- Operational Coordination
- Time Management
- Problem Solving
- Communication: Written and verbal communication
- Verbal communication
- Customer service
- Teamwork
- Strong Teamwork
- Organizational skills
- Adaptability
Certification
- CDL Commercial Driver License
Timeline
Dispatch
Denver Public School
07.2024 - Current
Office Support II
Denver Public School
05.2023 - 07.2024
Custodian
Denver Public School
07.2022 - 05.2023
Administrative Assistant
Pradia Collaborative Solutions
09.2021 - 05.2023
Business Office Manager
Gateway Home Health
03.2021 - 08.2021
Customer Service Representative
Waste Management
10.2017 - 02.2021
Human Resources Coordinator
Team Select Home Health Care
02.2014 - 09.2017
Administrator
Sophisticated Blooms
06.2013 - 01.2014
Human Resource Coordinator
Pradia Collaborative Solutions
05.2012 - 01.2014
Assistant Store Manager
Walgreen
05.2008 - 05.2012
Associate's Degree - Business Management
Parks/everest College