Kimberly Sweatt

• Communicated with technicians to confirm availability and work assignments.
• Coordinated schedules for maintenance and service teams across, within districts.
• Utilized scheduling software to optimize resource allocation and minimize downtime.
• Documented changes in schedules, and communicated updates promptly to customers.
• Scheduled and confirmed appointments.
• Worked closely with the Territory Manager and Field Supervisor to prioritize tasks according to importance and urgency levels.

• Managed documentation and reports for project compliance and tracking purposes.
• Collaborated with team members to ensure effective communication across all projects.
• Maintained project management software to track progress and deadlines efficiently.
• Provided administrative support to the Sales Team and Construction Manager, billings, and setting up all new projects.
• Tracked changes in requirements throughout various phases of a project.
• Served as single point of contact for project scheduling and changes to maintain oversight while keeping progress on track.
• Facilitated communications between various departments involved in a particular project activity.
• Interfaced with subcontractors and supply vendors to coordinate services required by the project team.

. Handled all travel reservations for techicians

• Trained new staff on equipment usage and safety procedures.
• Assisted in scheduling personnel for various job sites and assignments.
• Developed reports on daily operations and incidents for management review.
• Answered incoming emergency calls, and expedited urgent dispatching for traffic control setup.
• Tracked and monitored field techs' vehicles' locations through the GPS system and assured quality and timely arrival to sites.
• Conducted quality assurance checks to maintain high standards of service.