Summary
Overview
Work History
Accomplishments
Timeline
Dina Sotelo

Dina Sotelo

Management
Phoenix,AZ

Summary

Accomplished Area Manager II at Amazon, adept in relationship building and process improvements. Excelled in enhancing operational efficiency and customer satisfaction, leading teams to surpass targets. Skilled in operations and fostering teamwork, consistently achieving and exceeding performance expectations.

Overview

5
5
years of professional experience

Work History

Area Manager II

Amazon
04.2021 - Current
  • Increased performance metrics by addressing key areas requiring process refinement.
  • Coordinated with various departments to facilitate smooth communication, enhancing operational effectiveness.
  • Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.

Assistant Manager

Amazon
04.2020 - 04.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Improved customer satisfaction by addressing and resolving operational issues promptly.
  • Built productive connections among employees, encouraging a cohesive and uplifting atmosphere.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.

Accomplishments

    Launch Sub Same Day site 2022

    First SSD site to launch Grocery

    First SSD site to launch Prime Air QAZ2

Timeline

Area Manager II - Amazon
04.2021 - Current
Assistant Manager - Amazon
04.2020 - 04.2021
Everest College - Associate Of Applied Science, Under Graduate

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Dina Sotelo Management