Summary
Work History
Education
Skills
Timeline
Generic
Dina  Trevino

Dina Trevino

Clovis,CA

Summary

Proven Property Manager with a track record of maximizing occupancy rates and revenue potential, notably with Pismo Beach Vacation Management. Skilled in contract negotiation and customer service, I excel in maintaining high standards of property upkeep and tenant satisfaction. Demonstrated ability to streamline operations and enhance profitability through strategic marketing and meticulous financial reporting. Detail-oriented and organized Property Manager effective at managing personnel, property, and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.

Work History

Property Manager

Field Financial
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
  • Conducted regular inspections of both interior and exterior of properties for damage.

Vacation Rental Property Manager

Pismo Coast Vacation Management
  • Maximized revenue potential through effective calendar management and rate adjustments during peak seasons or special events.
  • Negotiated favorable contracts with local vendors that resulted in cost savings without compromising quality.
  • Reduced maintenance costs by implementing preventative measures and regular property inspections.
  • Increased occupancy rates with strategic marketing efforts and excellent customer service.
  • Provided exceptional customer service through clear communication channels such as email, phone calls, or in-person meetings when necessary.
  • Optimized listing descriptions using SEO techniques to increase visibility on popular booking platforms.
  • Monitored competitor activity to stay ahead of trends within the vacation rental industry.
  • Collaborated with housekeeping staff to ensure timely turnovers and maintain high standards of cleanliness in all rental properties.
  • Organized detailed records of all transactions, contracts, correspondence, and property documents for streamlined information access.
  • Assisted guests in planning their vacations by providing personalized recommendations, ensuring memorable and enjoyable stays.
  • Coordinated with maintenance teams to address issues quickly and minimize downtime between bookings.
  • Enhanced guest satisfaction by efficiently managing reservations, inquiries, and check-ins for vacation rental properties.
  • Improved overall guest experience by addressing concerns promptly and professionally, ensuring positive reviews and repeat bookings.
  • Developed strong relationships with local vendors to secure competitive pricing on maintenance and repair services.
  • Communicated effectively with owners, residents, and on-site associates.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Collected and maintained careful records of rental payments and payment dates.
  • Responded to Common Area Maintenance (CAM) inquiries.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Completed annual rent calculations using housing database software.
  • Delivered emergency 24-hour on-call service for tenants on building issues.

Vacation Property Manager

Pismo Brach Vacation Management
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
  • Communicated effectively with owners, residents, and on-site associates.
  • Collected and maintained careful records of rental payments and payment dates.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Kept properties in compliance with local, state, and federal regulations.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Updated property management software regularly to optimize efficiency in daily operations such as scheduling maintenance tasks or tracking rent payments received from tenants.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
  • Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
  • Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.

Education

High School Diploma -

Caimbridge High School
Coalinga, CA

Certificate Of Completion - Real Estate

Real Estate Course
Fresno, CA
07.2018

Skills

  • Property Management
  • Payment Collection
  • Property Inspections
  • Customer service-focused
  • Rent collection
  • Lease Renewals
  • Exceptional oral and written communication skills
  • Tenant relations
  • Staff Management
  • Property tours and inspections
  • Maintenance knowledge
  • Eviction Procedures
  • Maintenance Scheduling
  • Occupancy Management
  • Administrative Support
  • Vendor Management
  • Multi-family property management
  • Financial budgeting and reporting
  • Marketing and Advertising
  • Maintenance Coordination
  • Contract Negotiation
  • Preparing property agreements

Timeline

Property Manager

Field Financial

Vacation Rental Property Manager

Pismo Coast Vacation Management

Vacation Property Manager

Pismo Brach Vacation Management

High School Diploma -

Caimbridge High School

Certificate Of Completion - Real Estate

Real Estate Course
Dina Trevino