Proven Property Manager with a track record of maximizing occupancy rates and revenue potential, notably with Pismo Beach Vacation Management. Skilled in contract negotiation and customer service, I excel in maintaining high standards of property upkeep and tenant satisfaction. Demonstrated ability to streamline operations and enhance profitability through strategic marketing and meticulous financial reporting. Detail-oriented and organized Property Manager effective at managing personnel, property, and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Work History
Property Manager
Field Financial
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Followed up on delinquent tenants and coordinated collection procedures.
Completed final move-out walk-throughs with tenants to identify required repairs.
Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
Conducted regular inspections of both interior and exterior of properties for damage.
Vacation Rental Property Manager
Pismo Coast Vacation Management
Maximized revenue potential through effective calendar management and rate adjustments during peak seasons or special events.
Negotiated favorable contracts with local vendors that resulted in cost savings without compromising quality.
Reduced maintenance costs by implementing preventative measures and regular property inspections.
Increased occupancy rates with strategic marketing efforts and excellent customer service.
Provided exceptional customer service through clear communication channels such as email, phone calls, or in-person meetings when necessary.
Optimized listing descriptions using SEO techniques to increase visibility on popular booking platforms.
Monitored competitor activity to stay ahead of trends within the vacation rental industry.
Collaborated with housekeeping staff to ensure timely turnovers and maintain high standards of cleanliness in all rental properties.
Organized detailed records of all transactions, contracts, correspondence, and property documents for streamlined information access.
Assisted guests in planning their vacations by providing personalized recommendations, ensuring memorable and enjoyable stays.
Coordinated with maintenance teams to address issues quickly and minimize downtime between bookings.
Enhanced guest satisfaction by efficiently managing reservations, inquiries, and check-ins for vacation rental properties.
Improved overall guest experience by addressing concerns promptly and professionally, ensuring positive reviews and repeat bookings.
Developed strong relationships with local vendors to secure competitive pricing on maintenance and repair services.
Communicated effectively with owners, residents, and on-site associates.
Conducted regular inspections of both interior and exterior of properties for damage.
Collected and maintained careful records of rental payments and payment dates.
Responded to Common Area Maintenance (CAM) inquiries.
Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Completed annual rent calculations using housing database software.
Delivered emergency 24-hour on-call service for tenants on building issues.
Vacation Property Manager
Pismo Brach Vacation Management
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Followed up on delinquent tenants and coordinated collection procedures.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
Communicated effectively with owners, residents, and on-site associates.
Collected and maintained careful records of rental payments and payment dates.
Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Implemented and enforced policies and procedures to maintain properties to highest standards.
Kept properties in compliance with local, state, and federal regulations.
Delivered emergency 24-hour on-call service for tenants on building issues.
Conducted regular inspections of both interior and exterior of properties for damage.
Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Coordinated with janitorial and engineering staff on maintenance and upkeep.
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Updated property management software regularly to optimize efficiency in daily operations such as scheduling maintenance tasks or tracking rent payments received from tenants.
Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
Generated leads for sales and rental properties through cold calls and referrals.
Self-motivated, with a strong sense of personal responsibility.
Excellent communication skills, both verbal and written.
Deputy Director of Field Canvassing Operations at Campaign Field & Financial Compliance ServicesDeputy Director of Field Canvassing Operations at Campaign Field & Financial Compliance Services