Dina Kathleen Evans
Redlands,CA
Summary
Dedicated and reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed. Skillful at facilitating, restructuring, and facilitating new programs.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Director of Child Life Services
Loma Linda University Children's Hospital
2019.11 - 2024.02
- Provided administrative, human services, and financial management for Child Life Services, Hospital School program, Loma Linda University Internship, Practicum, Volunteer, Bereavement and Fellowship programs; Loma Linda Community events, and Volunteer programs
- Managed 42 Child Life Staff to include direct care, consultation, supervision, education, advocacy, and environmental planning.
- Supported Children's Hospital Grief Coordinator by providing grief intervention and resources for children and grand children on Adult units.
- Coordinated with Behavioral Health program in implementing yearly Child Life Fellowship Program
- Coordinated with Loma Linda University Child Life Master's program in creating and implementing Child Life Coordinator position in supporting Child Life training program, supervising 11-15 Child Life Interns and Practicum students.
- Collaborated with Children's Hospital Administration, SB County District Attorney's office, SB County Superintendent Schools, Loma Linda University students, School of Medicine, Behavioral Health, Marketing, Volunteer Services, CH Foundation, and other hospital departments, Community Donors and Community Organizations.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Streamlined processes and improved communication
- Championed diversity and inclusion efforts within Children's Hospital organization.
- Developed and implemented Loma Linda Children's Hospital Patient Family Advisory Committee for input, suggestions on developing strategic plans, goals and objectives.
Manager of Child Life and Language Services
Loma Linda University Children's Hospital
2012.05 - 2019.11
- Provides administrative, human resources, and financial management for Language Services, Child Life Program, Hospital School program, Loma Linda University Child Life Master's Program, Child Life Community Outreach grant funded programs, Federal Work Study Tutor program and Hospital Donors and Community activities.
- Developed and implemented Child Life Fellowship Program for 2 Child Life Fellows per year.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated 50 Child Life and Language Service employees to be productive and engaged in work.
- Designed Language Services to include Interpretation and Translation for Loma Linda Medical and Children's Hospital.
- Ensured provision for delivery of effective communication to patients for Loma Linda Medical and Children's Hospital that have vision, speech, hearing, language by offering alternative resources for communication.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Manager of Child Life Services
Loma Linda Children's Hospital
2004.01 - 2012.05
- Provided administrative, human resource and financial management for Child Life program, LLU Child Life Master's program, Child Life Community Outreach, Children's Hospital community activities and Donor funded programs.
- Collaborated with Loma Linda University in implementing Child Life Master's Program; supported Child Life training and supervision Child Life interns and Practicum students
- Managed and motivated 20 employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Collaborated with Loma Linda University School of Medicine in implementing training for approximately 10-12 3rd year medical students.
- Collaborated with San Bernardino District Attorney's office and Loma Linda University in implementing bereavement camps for children of parents or siblings due to suicide or homicide
- Managed Federal Work Study Reading Tutor program.
- Accomplished multiple tasks within established timeframes.
Education
Bachelor of Science - Communication Disorders
Loma Linda University
Loma Linda, CAMaster of Science - Child Life/Child Development
University of LaVerne
La Verne, CASkills
- Team Management
- Project Development
- Customer Service
- Teamwork and Collaboration
- Hiring and Retention
- Performance Improvement
- Creativity and Innovation
- Legal and Regulatory Compliance
- Budget Management
- Bereavement
Certification
- Certified Child Life Specialist-Association of Child Life Professionals
- Certified Bereavement Facilitator, NCBF-II
- Certified HOPES Counselor (Healing of Parents Experiencing Sorrow)
- Certified Basic Life Support
Affiliations
Association of Child Life Professional
Timeline
Director of Child Life Services
Loma Linda University Children's Hospital
2019.11 - 2024.02
Manager of Child Life and Language Services
Loma Linda University Children's Hospital
2012.05 - 2019.11
Manager of Child Life Services
Loma Linda Children's Hospital
2004.01 - 2012.05
Bachelor of Science - Communication Disorders
Loma Linda University
Master of Science - Child Life/Child Development
University of LaVerne
- Certified Child Life Specialist-Association of Child Life Professionals
- Certified Bereavement Facilitator, NCBF-II
- Certified HOPES Counselor (Healing of Parents Experiencing Sorrow)
- Certified Basic Life Support
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