ELIZABETH C RINKE
Investigator
Leonard,US
Summary
Driven professional with a strong foundation in time management and multitasking, seeking a role in the investigative field. Demonstrates adaptability and a proven ability to work independently under pressure. Skilled in customer service and mastering new technologies, consistently meeting organizational needs with detail-oriented practices. Committed to contributing to organizational success through excellent interpersonal skills and a proactive approach to challenges.
Overview
10
10
years of professional experience
Work History
Child Protective Services Investigator
MDHHS Oakland County
Pontiac, US
10.2019 - 10.2025
- I am currently an investigator for Child Protective Services in BSC5.
- I document all contacts on cases including interviews with case members, collateral contacts, and Court hearings if applicable, generate and submit ISP's, generate, and submit USP's, create Risk Assessments, Safety Assessments, FANS, and CANS.
- Contacts with case members, collaterals, and other supporting information needed for ISP's are documented.
- I also complete thorough case history reviews, review and update client information, upload supporting documents, enter FTMs, track when assigned cases are due to be submitted, and entering petitions.
- I also provide accurate child welfare history to the Courts.
- Https://www.governmentjobs.com/careers/michigan
- Conducted thorough investigations into child welfare cases.
- Collaborated with law enforcement and community agencies for case resolution.
- Documented findings and prepared reports for court proceedings.
- Assessed risk factors to ensure child safety during investigations.
- Interviewed families, children, and witnesses to gather information.
- Developed safety plans to protect children from harm.
- Attended multidisciplinary team meetings to discuss case strategies.
- Maintained accurate records in compliance with state regulations.
- Evaluated potential foster care placements for appropriateness based on safety concerns.
- Participated in court proceedings related to the removal of children from their homes due to abuse or neglect.
- Facilitated meetings between parents and guardians and caseworkers to discuss cases and develop treatment plans for at-risk children.
- Collaborated with local law enforcement, child protective services staff, schools and community organizations to ensure the safety of children in crisis situations.
- Attended trainings on investigative techniques specific to child welfare cases.
- Tracked progress of open cases over time in order to determine effectiveness of interventions.
- Maintained accurate documentation of all investigations including statements from witnesses and victims.
- Conducted interviews with children and families to assess safety and risk of abuse or neglect.
- Provided education on parenting skills such as discipline methods and healthy communication habits.
- Reviewed case records, police reports, school records, medical records, and other documents as part of the investigation process.
- Assisted victims by connecting them with appropriate social service resources.
- Investigated allegations of physical abuse, sexual abuse, emotional abuse, neglect and abandonment.
- Worked closely with attorneys throughout legal proceedings involving child protection cases.
- Researched relevant state laws regarding child custody issues.
- Conducted in-depth interviews with children, guardians, doctors, nurses and law enforcement to gain insight into individual cases.
- Remained composed and calm when interacting with individuals, taking into account that children and families were involved in high-stress situations.
- Developed and executed plans to remove children from homes where abuse or neglect had occurred.
- Kept child welfare worker informed of progress and challenges
- Facilitated delivery of services and resources after thoroughly assessing each child's individual needs.
- Conducted thorough investigations of child abuse and neglect allegations.
- Collaborated with law enforcement and community agencies for case assessments.
- Developed safety plans to protect children in high-risk situations.
- Interviewed children, families, and witnesses to gather crucial information.
- Documented findings in detailed reports following agency protocols.
- Attended court hearings to present evidence and testify as needed.
- Provided support and resources to families during the investigation process.
- Trained new investigators on policies, procedures, and best practices.
- Provided crisis intervention services when necessary.
- Provided supportive counseling to families facing difficult circumstances related to their children.
- Responded promptly to emergency calls from community members concerning potential child maltreatment incidents.
- Attended court hearings related to child protective services cases.
- Maintained detailed records of all casework activities and client interactions in accordance with agency protocols.
- Facilitated referrals to community resources as needed.
- Participated in training sessions to stay up-to-date on best practices for working with at-risk youth.
- Consulted medical personnel when appropriate regarding injuries or illnesses that may be indicative of abuse or neglect.
- Adhered to state laws regarding confidentiality and reporting requirements.
- Assessed risk factors for abuse or neglect within a household.
- Assisted victims' families by providing support during legal proceedings against perpetrators of abuse or neglect.
- Developed case plans in collaboration with parents and other stakeholders.
- Conducted home visits to assess safety and well-being of children.
- Interviewed families, caregivers, and other professionals involved with the family in order to gather information.
- Monitored compliance of family members with court orders relating to child protection cases.
- Regularly communicated progress updates with supervisors and other relevant parties.
- Documented all activities related to cases including interviews, assessments, and observations.
- Investigated reports of suspected physical, emotional, sexual abuse or neglect of minors.
- Collaborated with law enforcement agencies on investigations into allegations of child abuse or neglect.
- Worked closely with social workers and other professionals involved in the case.
- Documented case information by completing forms promptly and filing with appropriate agencies.
- Investigated each child's living environment to determine whether home was safe or presented risks.
- Used job-related software to compose or prepare correspondence, case notes and technical reports
- Maintained confidentiality through stringent handling of charts and data.
- Worked with care team to assess client needs and discuss collaborative treatment efforts.
- Interviewed clients individually and in groups to assess situations, capabilities and problems.
- Worked with community resources to engage youth in pro-social activities and help families access services.
- Participated in ongoing training to maintain license and enhance knowledge of relevant mental health topics.
- Advocated for victims during difficult situations by filing police reports and connecting to needed services.
- Built trust and rapport with victims of violent crimes by remaining calm and compassionate in variety of situations.
Long Term Substitute
Crossroads for youth
Oxford, US
11.2016 - 01.2017
- This school is for juveniles that are in and out of the court system.
- The majority are either on probation or inside the DHS system.
- They come from many walks of life, and they are a challenge each and every day.
- I teach life skills, social studies, civics, and American history for 6th grade through lower high school aged students.
- I deal with arguments, and the possibility of having to stop a physical altercation on a daily basis.
- Oxfordschools.org
Customer Satisfaction (Service)
Shelton Buick GMC, INC
Rochester Hills, US
07.2017 - 10.2019
- Many dealership duties. Please ask.
- Currently working at this facility, looking for a position that fits my degrees.
- Identified issues, analyzed information and provided solutions to problems.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
- Self-motivated, with a strong sense of personal responsibility.
- Resolved problems, improved operations and provided exceptional service.
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
- Excellent communication skills, both verbal and written.
- Learned and adapted quickly to new technology and software applications.
Service Assistant
Shelton Buick GMC
Rochester Hills, US
07.2017 - 05.2019
- I was the cashier, the receptionist, customer relations and had many other duties within the dealership.
- Shelton.com
- There was not a possibility of me moving forward with this company.
Cashier
Shelton Buick Gmc
Rochester Hills, US
07.2017 - 05.2019
- Cashier for service department
- No ability to advance within the company.
SUBSTITUTE TEACHER
OXFORD COMMUNITY SCHOOLS
OXFORD, US
01.2016 - 09.2017
- I AM IN CHARGE OF 30 CHILDREN PER/ CLASS EACH DAY.
- I SUBSTITUTE FOR KINDERGARTEN THROUGH FIFTH GRADE.
- I TEACH MATH, ENGLISH, SOCIAL STUDIES, ETC.
- I ALSO HAVE TO TEACH THE SCHOOLS ANTI-BULLYING PROGRAM.
- New job.
Education
Master's - SOCIAL AND CRIMINAL JUSTICE / CORRECTIONS AND LAW ENFORCEMENT
ASHFORD UNIVERSITY
SAN DIEGO, California11.2017
Bachelor's - Business / Criminal Justice
ASHFORD UNIVERSITY
SAN DIEGO, California08.2015
Skills
- Risk assessment and safety planning
- Case documentation and child welfare regulations
- Interview techniques
- Customer relationship management
- Case documentation
- Risk assessment
- Safety planning
- Child welfare regulations
- Effective communication
- Conflict resolution
- Team collaboration
- Crisis intervention
- Problem solving
- Attention to detail
- Time management
- Adaptability
- Emotional intelligence
- Good Telephone Etiquette
- Dependable and responsible
- Problem-solving
- Training & Development
- Data entry
- Critical thinking
- Cultural awareness
- Active listening
- Supervision and leadership
- Excellent communication
- Team management
- Microsoft Word
- Collaboration
Social Security Number
- 8995
Driver License
- Michigan
- 8995, Operator
Legal Right To Work
True
Shifts Accepted
- Day
- Weekends
- On Call
Job Type
Regular
Work Type
Full Time
Current State Employee
True
Current Employer
Michigan Department of Health and Human Services (MDHHS)
Previous Names
Elizabeth Catherine Coronado Torres
Related To Department Employee
False
Discharged Previous Job
False
Race Ethnicity
White
Military Service
False
Heard Of Vacancy
State of Michigan website/NEOGOV
Two Years College Experience
False
High School Experience
False
Two Years Experience As Worker
False
Intentional Program Violation
False
Felony Conviction
False
Misdemeanor Conviction
False
Valid Driver License
Michigan, C653210108995, 12/27/27
Willing To Accept Temporary Assignment
True
Willing To Accept Limited Term Position
True
Attached Cover Letter
True
Attached Transcript
True
References
- Professional, Heather Simpson, Foster Care, 51111 Woodward Avenue, Pontiac, Michigan, 48342, Simpsonh@michigan.gov, 248-861-8108
- Personal, SHIRLEY REHKOPF, HIGH SCHOOL PRINCIPAL, California, (760) 505-4866
- Personal, PEGGY ANN LEVINER, OWNER OF ONE TO ONE CONSULTATIONS, 3184 Stimson Road, Brown City, Michigan, 48416, Farm125@msn.com, (810) 842-3465
- Professional, Julia Rizzi, CPS Supervisor, 51111 Woodward Avenue, Pontiac, Michigan, 48342, rizzij@michigan.gov, 248-877-1695
- Personal, Denzel Lindsay, Middle School Counselor (Former CPS Investigator)
- Personal, Teresa Gilchrist, CPS Ongoing, 51111 Woodward Avenue, Pontiac, Michigan, 48342, gilchristT@michigan.gov, 248-977-6921
- Professional, Scott Wolf, Foster Care, 51111 Woodward Avenue, Pontiac, Michigan, 48342, wolfS3@michigan.gov, 248-821-2866
Submission
RINKE, ELIZABETH C, 09/29/2025 02:43 PM
Personal Information
- Willing To Relocate: 0
- Date of Birth: 12/30
- Gender: Female
Accomplishments
- Graduating from the Emerging Leaders Program
- Active participant of DEI and engaging others in DEI
- Mentor
Languages
Spanish
Professional
References
References available upon request.
Timeline
Child Protective Services Investigator
MDHHS Oakland County
10.2019 - 10.2025
Customer Satisfaction (Service)
Shelton Buick GMC, INC
07.2017 - 10.2019
Service Assistant
Shelton Buick GMC
07.2017 - 05.2019
Cashier
Shelton Buick Gmc
07.2017 - 05.2019
Long Term Substitute
Crossroads for youth
11.2016 - 01.2017
SUBSTITUTE TEACHER
OXFORD COMMUNITY SCHOOLS
01.2016 - 09.2017
Master's - SOCIAL AND CRIMINAL JUSTICE / CORRECTIONS AND LAW ENFORCEMENT
ASHFORD UNIVERSITY
Bachelor's - Business / Criminal Justice
ASHFORD UNIVERSITY