Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dinaya Neealy

Chicago,IL

Summary

Devoted personal care professional skilled in fostering client health and convenience through assisting with daily activities and health needs. Driven to promote healthy habits to encourage client well-being by demonstrating healthy habits. Dedicated to applying emerging techniques to derive best possible outcomes. Flexible Lead Customer Service Representative with many years of experience leading and monitoring team members in company's customer service department. Well-versed in evaluating team performance, resolving escalated issues, and developing programs and protocols to enhance productivity. Deep understanding of customer relationship management. Committed Teacher's Assistant known for high productivity and efficient task completion. Possess specialized skills in classroom management, educational technology integration, and curriculum support. Excel in communication, teamwork, and adaptability, ensuring positive learning environments and fostering student engagement.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Teacher's Assistan

Amber Gilligan
12.2024 - Current
  • Supported classroom teacher in managing a diverse classroom of students.
  • Instructed and monitored students in use and care of equipment and materials.
  • Participated in professional development workshops to improve teaching skills and knowledge.
  • Worked one-on-one with special needs students to help navigate through school challenges.
  • Communicated with parents regularly to maintain student progress, schedule meetings, and increase overall student happiness.

Direct Support Professional

Lori Miller
Macomb, IL
11.2023 - 11.2024
  • Documented current patient information to update vital signs, behaviors, and eating habits.
  • Assisted individuals with daily living activities such as bathing, dressing, and grooming.
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living

Crew Team Member

Kara
Macomb, IL
10.2022 - 10.2024
  • Set up work stations prior to opening to minimize prep time.
  • Provided excellent customer service while resolving issues or concerns.
  • Greeted customers promptly and responded to questions.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.

Crew Member

Fali
Calumet City, IL
03.2020 - 07.2022
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Education

High School Diploma -

Thornwood
South Holland, IL
05-2022

Some College (No Degree) - Psychology

Western Illinois University
Macomb, IL

Skills

  • Customer service experience
  • Team leadership
  • Teamwork and collaboration
  • Client documentation
  • Health services
  • Student safety
  • Classroom support

Certification

  • CPR

Timeline

Teacher's Assistan

Amber Gilligan
12.2024 - Current

Direct Support Professional

Lori Miller
11.2023 - 11.2024

Crew Team Member

Kara
10.2022 - 10.2024

Crew Member

Fali
03.2020 - 07.2022

High School Diploma -

Thornwood

Some College (No Degree) - Psychology

Western Illinois University
Dinaya Neealy