Armando Vega
Aurora,CO
Summary
Detail-oriented Assistant Manager offers more than an extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
1
1
Certification
20
20
years of post-secondary education
13
13
years of professional experience
Work History
Assistan Manager
DBC Irrigation Supply
Denver, USA
02.2019 - 08.2026
- To manage day to day operations of branch and personnel
- To manage employee schedule, training and workload
- Oversaw fleet operations to ensure reliable delivery services
- Supervised daily operations of irrigation supply management.
- Trained staff on product knowledge and customer service techniques.
- Managed customer inquiries and resolved issues effectively.
- Implemented training programs for new employees on store procedures.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Developed training space for employees and customers to enhance knowledge of new products and techniques.
- Coordinated inventory management and stock replenishment to maintain optimal product availability.
- Ensured proper upkeep of inventory and physical space for efficient operations
- Collaborated with suppliers to ensure timely delivery of products.
- Maintained up-to-date knowledge of company products and services.
- To schedule and work with customers' orders and deliveries
- Coordinated with other departments to ensure smooth flow of operations.
- Monitored employee attendance records, timekeeping, and payroll information.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Delegated work to staff, setting priorities and goals.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Implemented quality control measures to uphold company standards.
- Assisted in developing promotional strategies for seasonal products.
- Implemented quality control measures to uphold company standards.
Counter sales
CPS
Aurora, USA
08.2016 - 11.2020
- Assisted customers with order fulfillment and back order processing at sales counter.
- Operated sales counter efficiently while providing bilingual support to customers.
- Assisted customers in fulfilling orders and managing back orders to enhance satisfaction.
- Organized the cash box and maintained accurate financial records.
- Provided customer service support by addressing inquiries and resolving issues to improve customer experience.
Line Cook/Lead Line Cook
PF Chnags China Bistro
Aurora, USA
08.2013 - 08.2016
- Executed kitchen service across multiple stations to ensure seamless meal delivery
- Managed prep and enforced proper food handling to uphold safety standards
- Oversaw daily production operations
Education
Associate of Arts - Biology
Colorado State University
Fort Collins, CO 08.2006 - 05.2026
Skills
- Team supervision
- B2B sales
- Team management
- Staff training
- In-person customer service
- Processing cash transactions
- Vendor management
- Business operations
- Team leadership
- Warehouse cleanliness
- Negotiation
- Time management
- Customer issue resolution
- Talent development
- Operational compliance
- Client relations
- Supplier relationship management (SRM)
- Order picking
- Sales management
- Marketing
- Computer operation
- Mechanical troubleshooting
- Organizational skills
- Team motivation
- Customer retention
- Employee retention
- Safety training participation
- Cash drawer handling
- Truck loading and unloading
- Balancing end-of-day transactions
- Microsoft Powerpoint
- Order processing
- Microsoft Excel
- Safety regulations
- Sales forecasts
- Inventory management
- RF scanner
- Cash handling
- Logistics coordination
- Coaching
- Communication skills
- Customer service
- Order picker
- Safety management within retail industry
- Warehouse management system
- Store closing procedures
- Retail marketing campaigns
- Strategic promotions
- Research
- Purchasing
- Lift truck
- Retail store experience
- Distribution management
- Management experience within retail industry
- Logistics management
- Material handling safety practices
- Operations coordination
- Packing
- Warehouse management experience
- Training & development
- Visual merchandising
- Team supervision
- Problem solving
- Retail sales
- Team building
- Customer acquisition
- Route driving
- Store maintenance
- Picking & packing
- Microsoft Outlook
- Budgeting
- Inventory control
- Account management
- Windows
- Supervising experience
- Dispatching
- Warehouse management
- Vendor relationship building
- Customer service experience
- Material handling equipment operation
- Staff scheduling
- Product displays
- Strategic management
- Office activity coordination
- Cash register
- Materials handling
- Performance management
- Shipping and receiving inventory management
- Warehouse operations
- Organized workspace
- Retail operations
- Administrative support
- Workplace health and safety regulatory compliance
- Customer satisfaction
- Point of sale management
- Staff training sessions
- Clean workspace maintenance
- Desktop applications
- Financial transaction processing
- Machine operation
- Process optimization
- Bilingual
- Order shipping
- Inventory management software
- Task prioritization
- Schedule management
- Inventory organization
- Logistics compliance
- Employee relationship building
- Sales target management
- Opening operations
- Optimizing workflow processes
- Reach truck
- Outside sales
- Customer communication
- Shipping coordination
- Customer service
- Safe work practices
- Warehouse experience
- Employee training
- Fleet operations
- Operational efficiency
- Performance evaluation
- Employee scheduling
- Task delegation
- Employee supervision
- Vendor relationship management
- Adaptability and flexibility
- Performance evaluation
- Team motivation techniques
- Staff management
- Employee engagement
- Problem-solving
- Customer relations
Certification
- Driver's License, 12/01/22, 02/01/28
- Forklift Certification
Languages
- Spanish, Fluent
- English, Fluent
Timeline
Assistan Manager
DBC Irrigation Supply
02.2019 - 08.2026
Counter sales
CPS
08.2016 - 11.2020
Line Cook/Lead Line Cook
PF Chnags China Bistro
08.2013 - 08.2016
Associate of Arts - Biology
Colorado State University
08.2006 - 05.2026