Naydelin Zapata
El Paso
Summary
Dynamic Assistant Manager at Windsor Fashions with proven leadership in enhancing team performance and achieving sales goals through strategic merchandising. Skilled in financial management and customer service, I foster positive relationships and maintain high standards in operations, ensuring a safe and organized environment for both staff and customers.
Overview
5
5
years of professional experience
Work History
Assistan Manager
Windsor Fashions
El Paso
01.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Trained and mentored new employees, improving team performance and efficiency.
- Assisted in achieving sales goals through strategic merchandising and promotions.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Property Manager
My Investments Matter
El Paso, TX
05.2023 - 09.2023
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Handled lease agreements, rent collection, and financial reporting.
Cashier
Krispy Kreme
El Paso, TX
07.2020 - 11.2021
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted with store organization and product display to enhance customer experience.
Education
BBA - Accounting
University of El Paso Texas
El Paso, TX05-2025
GED -
Del Valle High School
El Paso, TX06-2021
Skills
- Customer service
- Money handling
- Financial & Inventory Management
- Leadership & Team Management
- Microsoft Office (Excel, Word, Outlook)
- QuickBooks
- Google drive
- Succession planning
- Multitasking and organization
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- Volunteering
- Enjoy hobbies that combine physical activity with outdoor exploration
- Hiking
- Dancing
- Regularly practice mindfulness and meditation for overall wellness
Timeline
Property Manager
My Investments Matter
05.2023 - 09.2023
Assistan Manager
Windsor Fashions
01.2022 - Current
Cashier
Krispy Kreme
07.2020 - 11.2021
BBA - Accounting
University of El Paso Texas
GED -
Del Valle High School
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