Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator, and problem-solver.
Overview
36
36
years of professional experience
1
1
year of post-secondary education
Work History
Sales Specialist Cabinets
Lowe’s
New Bern, North Carolina
05.2025 - Current
Organized displays to improve customer shopping experience.
Processed transactions accurately at the cash register.
Created cabinet designs based on provided dimensions and customer inspiration
Trained new associates in 20/20 design flex software and Lowe’s processes to enhance team effectiveness.
Assist other departments as needed
Generate pipeline for store
Coordinate with installers for seamless project completion
Resolved customer issues and complaints
Sales Specialist Appliances
Lowe’s
New Bern, NC
06.2024 - 05.2025
Assisted customers in product selection and provided product knowledge
Maintained clean, stocked, and organized displays to enhance customer shopping experience
Processed transactions accurately at Point of Sale
Coordinated product deliveries and installations
Assisted other departments as needed
Generated pipeline for store
Trained newer team members
Sales Specialist Millwork
Lowes Home Improvment
New Bern, NC
09.2023 - 06.2024
Assisted customers in choosing the best products to meet their project needs
Provided knowledge and understanding of building practices and product knowledge
Stocked shelves, maintained clean display areas to better meet customer needs
Designed custom doors and windows
Used IMS and MRV to coordinate details and installations
Assisted other departments as needed
Helped to generate pipeline for the store
Helped train new team members
Generated credit card applications
High School Teacher
Calvary Baptist church school
New Bern, North Carolina
07.2021 - 05.2023
Organized extracurricular activities to encourage student involvement and community building.
Collaborated with colleagues to create a cohesive curriculum across various subjects.
Communicated regularly with parents regarding student progress and classroom expectations.
Assessed student performance through various evaluation methods to ensure comprehension.
Maintained a positive classroom environment to foster respect and motivation among students.
Conducted parent-teacher conferences when needed to discuss student progress or issues concerning school policies.
Maintained accurate records of attendance, grades, and other required information in an organized manner.
Utilized technology such as multimedia presentations to enhance lessons.
Developed engaging lesson plans to enhance student understanding and participation.
Facilitated classroom discussions to promote critical thinking and collaboration among students.
Coordinated extracurricular activities to enhance student experience
Owner/Sales Manager
Wright Countertops
New Bern, North Carolina
11.1990 - 07.2020
Collaborated with customers to design custom countertop solutions.
Managed daily operations of countertop fabrication and installation.
Oversaw quality control to ensure product standards and client satisfaction.
Maintained relationships with existing clients by providing superior customer service.
Managed client relationships to ensure satisfaction and repeat business opportunities.
Resolved customer complaints regarding sales and service.
Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
Coordinated supply chain logistics for timely project completion.
Implemented cost-saving strategies in material procurement and usage.
Trained and mentored staff on best practices in craftsmanship.
Provided direction and guidance to employees.
Analyzed industry trends to enhance service offerings and competitiveness.
Hosted special events to boost brand awareness and increase community engagement.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Ensured compliance with local, state, and federal regulations.
Reviewed legal documents related to business operations.