Dinesh Khandelwal
Delhi,Delhi
Summary
Dynamic leader with a proven track record at SAHARA India Group, enhancing franchise profitability by 15% through strategic operations management and effective training oversight. Excelled in business development and customer service management, driving significant sales growth and market expansion at Bikano Bikanerwaala. Skilled in performance improvement and market tracking, consistently exceeding sales and operational targets.
Overview
32
32
years of professional experience
Work History
Bank Franchise Manager
SAHARA India Group
03.1998 - 03.2023
- Led a team of over 50 agents in the parabanking and real-estate division, consistently surpassing sales and operational targets over a span of 19 years.
- Achieved steady revenue growth year after year by employing proactive client acquisition strategies and cultivating long-term relationships with high-value clients, securing new business while retaining loyal customers.
- Managed all aspects of franchise operations, including financial planning, agent training, regulatory compliance, and business development, ensuring smooth functioning and adherence to company policies.
- Increased franchise profitability by 15%, implementing strategic planning and operational efficiencies that optimized agent performance and reduced overhead costs.
- Drove successful real-estate project sales through targeted marketing campaigns and local community engagement, contributing to Sahara's high market penetration in the region.
- Recognized multiple times as a top performer for meeting and exceeding sales goals, driving high customer satisfaction, and maintaining a track record of operational excellence.
- Consistently met or exceeded quarterly performance targets, establishing the franchise as a leading player in the real-estate and financial services sectors.
Distrubutor/Marketing Manager
Bikano Bikanerwaala
03.1991 - 03.1998
- Developed and executed marketing strategies to expand product reach across Mathura, Agra, and NCR, resulting in a 25% increase in sales within the first two years.
- Built and maintained strong relationships with retailers and vendors, enhancing product visibility and ensuring consistent availability in key markets.
- Implemented promotional campaigns and sales incentives to boost customer engagement and drive brand loyalty.
- Analyzed market trends and competitor activities to adapt marketing approaches, staying competitive and responsive to market demands.
- Focused on customer satisfaction and responsive service, establishing a strong reputation for reliability and quality among clients.
Education
Bachelor of Arts -
Rajasthan University
Bachelor of Arts - Education
Ajmer University
LLB
Rajasthan University
Skills
- Operations Management
- Training Oversight
- Performance Analysis
- Market Tracking
- Sales monitoring
- Marketing expertise
- Business Development
- Emergency Response
- Sales Tracking
- Performance Improvement
- Customer Service Management
Timeline
Bank Franchise Manager
SAHARA India Group
03.1998 - 03.2023
Distrubutor/Marketing Manager
Bikano Bikanerwaala
03.1991 - 03.1998
Bachelor of Arts -
Rajasthan University
Bachelor of Arts - Education
Ajmer University
LLB
Rajasthan University
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