Dinesh Kumar Jayachandran

· Setup and Manage development Quality team to oversee the new product development and Market Quality Issues.

· Worked with cross functional team to develop product New product launch procedures for in house designed and procured product.

· Created warranty monitoring system for New Product launches.

· Created processes and procedures for Development quality function and Market Quality function.

· Setup five year QA plans to bring Quality cost down and launch improved products.

· Accomplished 16% claim reduction and 27% reduction in warranty cost ratio.

· Accomplished minimum 5% warranty reduction in 85% of the New Product Launches.

· Significantly reduced corrective action timing.

· Accomplished significant reduction in warranty rate (from 3.0% to 0.75%).

· Successfully implemented the ISO 9001 in 2007-08 and continued to have zero finding in external audit conducted by DNV.

· Successfully implemented the ISO 14001 system and continue to save money for the company by reducing the waste.

· Implemented new systems for data tracking and auditing to improve the efficienty of the auditors.

· Mentored the people in the organization to think about “quality in everything we do”.

· In charge of Multifunction switches & Clock springs.

· Lead Black belt projects to reduce the scrap, internal PPM, downtime & rework.

· Visited supplier locations and helped suppliers to resolve and improve quality.

· Launched new programs.

· Resolve customer quality issues on daily basis.

· Lead the organization to change the quality procedure for developing FMEA.

· Involved in point Kaizen events to improve the wiring harness assembly.

· Involved in developing PFMEA for the new product, interfacing it with DFMEA.

· Involved in design review for the various new systems, analyzed the existing process and validated the new design.

· Involved with design of new Poke-yokes, analyzed the cost and implemented based on the defect ratio.

· Worked in several green belt six-sigma projects to improve the electrical connection for the fuel injector and air compressor lines.

Responsible for over viewing the existing PFMEA and make necessary changes considering all quality issues.

APQP in charge for new programs.

Change owner for all supplier changes and internal changes.

Implemented Internal layered audit to monitor the performance and to continuously improve the quality system

Developed a Database for scrap using MS Access.

Responsible for day to day quality activities.

Responsible for reviewing and approving supplier and internal corrective actions.