Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Dineshkumar Panneerselvam

Charlotte,NC

Summary

Innovative professional in software development, known for productivity and efficiency in completing projects. Possess strong skills in algorithm design, system architecture, and code optimization. Excel in problem-solving, communication, and teamwork, ensuring successful collaboration on complex projects.

Overview

15
15
years of professional experience

Work History

Mainframe Technical Lead

Metlife Insurance
10.2022 - Current

Project GPAY (Group Payment System) is a payout system for annuity and pension business. It processes the payments at an individual level and tracks the payment details.

Achievements

  • Drafted comprehensive design documentation detailing specifications for program enhancements and additions.
  • Coordinated communication between clients, technical leads, and change control boards.
  • Developed essential CICS and DB2 program modules following specific coding standards.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Mainframe Technical Lead

TRUIST Banking
08.2021 - 09.2022

Any Truist applications requiring a real-time interface with TSYS will integrate via the cards API. All TSYS batch files sent to Truist will route through MV. Statement data will be received by CMoD in batches.

Achievements

  • Coordinated installation of software systems and collaborated with user experience team on design and implementation of new features.
  • Collaborated with business analysts to understand project requirements, customer expectations and timelines.
  • Collaborated with other teams to ensure successful integration of new components into the existing architecture.

Mainframe Consultant

American Express
12.2019 - 08.2021

Project TRIUMPH is a software solution for credit card processing that runs on the mainframe with COBOL, DB2, and INSTALL/1 components.

Achievements

  • Perform an analysis of data and identify risks and issues of key processes. Participating in and/or conducting problem-solving sessions.
  • Working on severity tickets and documenting the tickets with analysis comments, while working with the Delivery application to implement the break fixes.
  • Effectively handle customer production issues and resolve queries while providing 24/7 on-call support for test and production environments on alternate weeks.

Software Consultant

Anthem
05.2017 - 08.2019

Claims from different provider systems are converted to EDI layout with the help of GENTRAN software. EDI claims are provider-submitted electronic claims. EDI claims in electronic format will be mapped to WellPoint’s internal claim train format (DDC train format) through the following process: Mapping, Edit, Load, Adjudicate, Finalize, and History update.
Achievements

  • Perform an analysis of data and identify risks and issues of key processes.
  • Performed WCF and WCF++ comparison testing of EDI data against CIW data.
  • Performed an edit run for NY and VA ITS host claims.
  • Developed COBOL programs utilizing IMS DC, DB, and DB2 for new system implementations.

Application Developer

Highmark Health
07.2016 - 04.2017

Highmark, an insurer, manages extensive client information, including demographic data (company names, addresses), benefit data (covered services, effective dates), and billing data (rates, enrollment). Previously, this data was stored in multiple repositories, such as Sales Form Entry (SFE), Group Benefits File (GBF), and Group Header Files. Moving forward, Highmark will consolidate all information into a single repository: the Integrated Customer Information System (ICIS).
Achievements

  • Analyze data to identify risks in key processes, participate in problem-solving sessions, prepare high-level designs, and review them in SQA meetings with architects.
  • Working on severity tickets and documenting the tickets with analysis comments, while working with the Delivery application to implement the break fixes.
  • Analyzing the Bluedevel components and performing the unit testing using the Trace Master tool.
  • Providing support to the Minnesota, IBC, and HM users, and resolving the issues encountered during their working time.

Software Engineer

Anthem & American Express
09.2009 - 06.2016

Anthem WGS GUI Migration :- Modernized the mixer pricing model in Anthem’s WGS system by migrating from legacy tableBASEs to a business-specific GUI-based configuration, enabling the pricing business to manage configurations efficiently.

Achievements

  • Led the modernization of the mixer pricing model in Anthem’s WGS system by migrating legacy tableBASE configurations to a GUI-based model.
  • Enhanced COBOL backend functionalities for pricing adjudication.
  • Collaborated with the Pricing IT and Business teams to define system requirements and enhance maintainability.

Pricing Infrastructure Upgrade – Japan: Enhanced Japan’s pricing capabilities by implementing Recon and MCCGUI applications, aligning with global Genesis business centers. Enabled advanced pricing options, transparent reconciliation, and merchant data management via MCCGUI.

Achievements

  • Led the enhancement of pricing capabilities for Japan’s business center by integrating Recon and MCCGUI applications into the existing Genesis system.
  • Developed and optimized COBOL and JCL components to support high ROC pricing, TLP pricing, prepaid/CPC pricing, and global fee structures.
  • Designed and implemented automated reconciliation for merchants, enabling paper statements and electronic payment advice processing.

MCCGUI Enhancements 2013: Enhanced MCCGUI, an intranet-based GUI for American Express, by integrating additional Genesis green screen functionalities, improving merchant service efficiency, and reducing processing costs.

Achievements

  • Worked closely with business analysts and stakeholders to define requirements and improve first-contact resolution rates for merchant support.
  • Developed and maintained COBOL, JCL, and CICS modules for efficient data retrieval from mainframe systems.

1099K Phase Backup Withholding: 1099K Phase 2 backup withholding is to comply with the IRS 6050W regulation to withhold 28% of the gross amount from any of the identified merchants who do not provide a valid W-8 or do not meet the TIN matching requirement.

  • Led the implementation of IRS 6050W compliance by developing mainframe solutions to withhold 28% of gross payments from non-compliant merchants.
  • Integrated withholding logic with payment settlement systems, ensuring accurate deductions and reporting to the IRS.

Education

Bachelors - Computer Science

Bharathiyar University
Coimbatore, Tamilnadu
01.2008

Skills

Computer system

  • Mainframe

Language

  • COBOL
  • JCL
  • CICS
  • IMS DC

Databases

  • DB2
  • IMS DB

Version control

  • Changeman

Special software

  • ServiceNow
  • SPUFI
  • QMF
  • Stored procedures
  • JOBTRAC
  • Control-M
  • CA7 ESP Scheduler
  • Apptune
  • IBM Debug Tool

Accomplishments

  • Received GEM award in 2024

Timeline

Mainframe Technical Lead

Metlife Insurance
10.2022 - Current

Mainframe Technical Lead

TRUIST Banking
08.2021 - 09.2022

Mainframe Consultant

American Express
12.2019 - 08.2021

Software Consultant

Anthem
05.2017 - 08.2019

Application Developer

Highmark Health
07.2016 - 04.2017

Software Engineer

Anthem & American Express
09.2009 - 06.2016

Bachelors - Computer Science

Bharathiyar University
Dineshkumar Panneerselvam