Zaher El Joueidi
Senior Sales Manager
Beirut,Beirut Governate
Summary
Experienced Sales and Management professional with over 15 years in the retail and service industry. Proven track record in driving sales growth, leading high-performance teams, and delivering excellent customer service. Seeking to leverage my expertise in client relations and operations to contribute to a dynamic and growth-oriented organization.
Overview
19
19
years of professional experience
1
1
Certification
2
2
Languages
Work History
Sales Agent (Outdoor)
MetLife Insurance
04.2025 - Current
- Conduct outdoor sales visits to promote insurance products
- Build and maintain strong relationships with clients
- Explain policy details and assist clients in selecting appropriate coverage
- Meet sales targets and follow up on leads and renewals
Store Manager
Florsheim
09.2024 - 03.2025
- Managed day-to-day store operations
- Supervised sales staff and ensured top-tier customer service
- Monitored inventory, restocked products, and reduced stock loss
- Worked towards achieving monthly sales targets
- Reported sales and performance metrics to upper management
Store Manager
TRB – Vilebrequin (Luxury Swimwear)
01.2020 - 07.2024
- Managed store operations, including inventory, orders, and budgets
- Supervised staff and ensured excellent customer service
- Tracked and increased sales performance
- Handled vendor and supplier interactions
- Responded effectively to customer inquiries and complaints
Sales Executive
Aïshti
11.2017 - 12.2019
- Promoted and demonstrated high-end products to clients
- Built strong relationships with new and existing customers
- Monitored market trends and assisted in pricing strategies
- Coordinated product deliveries
Salesman
Detax Fashion (Ralph Lauren, Vilebrequin, Tumi, Hermès)
04.2017 - 10.2017
- Managed multiple tasks and assisted customers efficiently
- Maintained flexibility with working hours and responsibilities
Store Manager
Bugatti (Just Cavalli)
11.2014 - 04.2017
- Recruited and trained employees
- Prepared annual budgets and analyzed performance
- Ensured high standards of customer satisfaction
Sales Executive
Beirut Duty-Free – PAC
04.2013 - 06.2013
- Delivered excellent sales service and recorded transactions
- Built and maintained long-term client relationships
Partner & Sales Manager
MJ Cleaning Services
05.2008 - 03.2012
- Led marketing strategies and achieved sales targets
- Developed field sales plans and forecasted profit growth
HR Personnel
Chalhoub Group (Allied)
01.2007 - 08.2007
- Assisted with recruitment and policy implementation
- Supported performance management systems
Reservation Coordinator
Beyond Rental (Ritz-Carlton Hotel)
02.2006 - 01.2007
- Handled car reservations and guest inquiries
- Provided personalized customer service
Education
Diploma in Business Management - undefined
Lebanese American University (LAU)
Lebanese Baccalaureate - Mathematics
N.E.I.G.B
Skills
Team Leadership & Staff Supervision
Customer Service Management
Sales & Business Development
Training & Development
Client Relationship Management
Inventory & Budget Control
Strong Work Ethic & Time Management
Ability to Work Under Pressure
Proficient in Microsoft Office
Microsoft Office Suite (Word, Excel, PowerPoint)
Basic Photoshop
Personal Information
- Date of Birth: 05/13/84
- Nationality: Lebanese
- Driving License: Valid (Lebanon)
- Marital Status: Married
Certification
Business management
Timeline
Sales Agent (Outdoor)
MetLife Insurance
04.2025 - Current
Store Manager
Florsheim
09.2024 - 03.2025
Store Manager
TRB – Vilebrequin (Luxury Swimwear)
01.2020 - 07.2024
Sales Executive
Aïshti
11.2017 - 12.2019
Salesman
Detax Fashion (Ralph Lauren, Vilebrequin, Tumi, Hermès)
04.2017 - 10.2017
Store Manager
Bugatti (Just Cavalli)
11.2014 - 04.2017
Sales Executive
Beirut Duty-Free – PAC
04.2013 - 06.2013
Partner & Sales Manager
MJ Cleaning Services
05.2008 - 03.2012
HR Personnel
Chalhoub Group (Allied)
01.2007 - 08.2007
Business management
09-2006
Reservation Coordinator
Beyond Rental (Ritz-Carlton Hotel)
02.2006 - 01.2007
Diploma in Business Management - undefined
Lebanese American University (LAU)
Lebanese Baccalaureate - Mathematics
N.E.I.G.B