Summary
Overview
Work History
Education
Skills
Work Preference
Interests
Work Availability
Timeline
CustomerServiceRepresentative

Diniel Collins

Kansas,MO

Summary

Proven team player with experience at Chipotle, adept in customer engagement and cash handling. Excelled in fast-paced environments, enhancing customer satisfaction and streamlining operations. Demonstrated ability in food handling and maintaining cleanliness, contributing to a significant improvement in service efficiency. Skilled in balancing customer needs with company goals, showcasing strong interpersonal and organizational abilities. Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.

Overview

1
1
years of professional experience

Work History

Crew Team Member

Chipotle
09.2024 - 09.2025
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Assisted other team members to achieve goals.
  • Cleared trays and removed trash from tables before sanitizing surfaces.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.

Security Guard

Live Nation
06.2022 - 06.2023
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Wrote detailed reports of all security breaches and investigations.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Monitored crowd behavior to prevent altercations, intervening when necessary to maintain a peaceful atmosphere.
  • Enhanced event safety by conducting thorough pre-event security assessments and identifying potential risks.
  • Monitored and patrolled grounds throughout night and investigated and reported security risks or crime to promote safety on premises.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.

Stocker

Smart And Final
09.2010 - 09.2020
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Interacted with guests in friendly and knowledgeable way.
  • Greeted store customers and discussed needs.
  • Self-motivated, with a strong sense of personal responsibility.

Education

GED -

The American Academy
Kansas City, MO
09.2023

Skills

  • Customer Engagement
  • Cash Handling
  • Food handling
  • Cleaning and sanitation
  • Customer Service
  • Cooking
  • Integrity and Honesty
  • Cleaning and sanitizing
  • Team Player
  • Attention to Detail
  • Cleaning and organization
  • Flexible Schedule

Work Preference

Work Type

Part TimeFull Time

Work Location

On-Site

Important To Me

Paid time off401k matchPaid sick leaveFlexible work hours4-day work week

Interests

Music Gaming Concert Movies

Security Guard Law Enforcement

Cooking Whole Foods Chipotle Crew Team Member

Judge Lawyer

Carpentry Cement Masons Plastering

TrowlTrades Plumbing

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Crew Team Member

Chipotle
09.2024 - 09.2025

Security Guard

Live Nation
06.2022 - 06.2023

Stocker

Smart And Final
09.2010 - 09.2020

GED -

The American Academy

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Diniel Collins