Motivated professional with strong experience in operations, logistics, care coordination, and customer service. Proven ability to manage schedules, coordinate maintenance, train personnel, and ensure safety and regulatory compliance in fast-paced environments (healthcare, military, transportation, and facilities). Holds a Bachelor of Business Administration (Management: Transportation & Logistics) and CNA certification. Skilled in staff supervision, data documentation, process improvement, and cross-functional teamwork. Seeking a federal HR/Operations role (e.g., Human Resources Assistant, HR Specialist, Training Specialist, or Logistics/Operations Management) within a federal agency.
Hi, I’m
Dinita Fizer
Customer Service
Louisville,KY
Summary
Overview
18
years of professional experience
1
Certification
Work History
American AirlinesLouisville, Ky
Ramp Agent
12.2025 - Current
Job overview
- Coordinated efficient loading and unloading of baggage to ensure timely aircraft departures.
- Operated ground service equipment to facilitate smooth ramp operations and enhance safety protocols.
- Monitored weather conditions and communicated with team members to adjust workflows proactively.
Tender TouchElizabethtown, KY
Certified Nursing Assistant
05.2025 - Current
Job overview
- Deliver direct patient care, assist with activities of daily living, monitor vital signs.
- Document patient care activities; maintain patient comfort and dignity.
- Support meal delivery and feeding as needed.
- Documenting care activities, maintaining patient records, adherence to privacy and confidentiality.
- Direct client interaction and communication with multidisciplinary teams.
Johnson Handyman Service LLCRadcliff, KY
Maintenance Supervisor
09.2019 - 07.2025
Job overview
- Plan, schedule, and oversee preventive and corrective maintenance.
- Inspect facilities, coordinate repairs with contractors, ensure safety standards.
- Supervise maintenance staff; manage work orders and resource allocation.
- Scheduling, workforce coordination, safety compliance, and supervision.
- Training and guiding staff; coordinating with external vendors.
UnifiLouisville, KY
Ramp Agent / Baggage Handler
07.2024 - 06.2025
Job overview
- Load/unload cargo; perform ramp inspections; coordinate with maintenance.
- Use radio communications to ensure timely, safe operations and regulatory compliance.
- Operations coordination, compliance with safety regulations, and teamwork under tight timelines.
United States ArmyRadcliff, KY
Motor Transportation Operator
01.2018 - 03.2022
Job overview
- Conduct pre-trip vehicle inspections; plan routes; maintain shipment records.
- Load/unload cargo; manage room allocations and barracks maintenance; supervise safety.
- Coordinate via radio to ensure timely operations.
- Compliance with military safety standards, documentation, route planning, asset management, and leadership.
D&H Tax ServiceForest Park, GA
Tax Preparer
01.2008 - 10.2021
Job overview
- Prepare and file federal, state, and local tax returns; advise on documentation.
- Ensure confidentiality and accuracy using electronic filing systems.
- Compute taxes owed or overpaid; communicate results to clients.
- Detail-oriented data handling, confidentiality, client communication, and complex problem-solving.
Stevenson Personal Care Home Health ServicesCollege Park, GA
Care Coordinator
01.2010 - 12.2020
Job overview
- Manage multiple care plans; advocate for clients; coordinate treatments.
- Build relationships with providers and community agencies; track outcomes.
- Communicate effectively with multidisciplinary teams to ensure quality care.
- Care coordination, case management, stakeholder engagement, team collaboration.
Education
Keiser UniversityFort Lauderdale, FL
Bachelor of Business Administration from Management: Transportation & Logistics
12.2024
University Overview
Robichaud Senior High SchoolDearborn Heights, MI
High School Diploma
06.2002
University Overview
Skills
- Customer Service Excellence
- Operations & Logistics Management
- Staff Leadership & Supervision
- Maintenance Scheduling & Work Orders
- Safety Compliance & Crisis Management
- Training Material Development & Delivery
- Communication & Team Coordination
- Data Documentation & Reporting
- Resource & Inventory Management
- Process Improvement & Risk Assessment
- Project Management
Accomplishments
Accomplishments
- Any formal HR-related training (on-boarding, payroll, community relations, EEO training, OSHA safety training, etc.)
- Any supervisor or leadership development programs
- Certifications in safety, logistics, or quality management
- Quantified outcomes (e.g., reduced downtime, improved on-time maintenance, improved care outcomes)
Certification
- Driver’s License — Valid
- Certified Nursing Assistant (CNA) — Certification (state details to be added)
Timeline
Ramp Agent
American Airlines
12.2025 - Current
Certified Nursing Assistant
Tender Touch
05.2025 - Current
Ramp Agent / Baggage Handler
Unifi
07.2024 - 06.2025
Maintenance Supervisor
Johnson Handyman Service LLC
09.2019 - 07.2025
Motor Transportation Operator
United States Army
01.2018 - 03.2022
Care Coordinator
Stevenson Personal Care Home Health Services
01.2010 - 12.2020
Tax Preparer
D&H Tax Service
01.2008 - 10.2021
Robichaud Senior High School
High School Diploma
Keiser University
Bachelor of Business Administration from Management: Transportation & Logistics
Additional Sections (Optional)
Additional Sections (Optional)
- Accommodations: Willing to provide reasonable accommodations during the application process.
- References: Available upon request.