Summary
Overview
Work History
Education
Skills
Accomplishments
Activities
Timeline
AdministrativeAssistant
DINKU ADALE

DINKU ADALE

Technology Manager
Pearland,TX

Summary

Customer-oriented General Manager with 10+ years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

18
18
years of professional experience

Work History

GENERAL MANAGER

ASCEND FREIGHT & SONIC TRUCKING
Pearland, TX
01.2020 - Current
  • Initiated and executed a comprehensive operational overhaul, optimizing logistics processes and enhancing transportation efficiency, resulting in significant cost reductions.
  • Negotiated contracts with vendors and suppliers, securing favorable terms for the company.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.

Operations Manager

Ascend Freight & Sonic Trucking
Pearland, TX
08.2017 - 12.2020
  • Supervised operations staff and kept employees compliant with company policies and procedures.
    Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
    Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
  • Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

INFORMATION SECURITY CONSULTANT

ACCENTURE
Houston, TX
11.2014 - 08.2017
  • Holistic Risk Mitigation: I conducted exhaustive risk assessments and vulnerability analyses by integrating advanced cybersecurity measures and machine learning principles and developed and implemented strategies that significantly reduced overall risk exposure.
  • Reduced potential information security incidents by developing and enforcing company-wide security policies and procedures.
  • Developed business continuity plans, ensuring minimal disruption to operations during unexpected events or disasters.
  • Conducted thorough audits of system access rights, reducing unauthorized access to sensitive data.
  • Developed plans to safeguard computer files against modification, destruction, or disclosure.

BUSINESS INTELLIGENCE & STRATEGY

ACCENTURE
01.2011 - 11.2014
  • Strategic BI Implementation: Spearheaded successful BI implementation at Big Gas Manufacturing Co, resulting in a 20% increase in data-driven decision-making.
  • Streamlined reporting processes for increased efficiency and improved decision-making capabilities.
  • Supported the development of a comprehensive forecasting model, contributing to accurate budget planning and resource allocation.
  • Performed root cause analyses on identified issues within BI systems, implementing necessary improvements for enhanced system performance.
  • Enhanced data accuracy by conducting thorough data validation and cleansing processes.
  • Drafted strategic business intelligence roadmap, complete with data governance policies and tactical information safeguards.

BUSINESS DEVELOPMENT SENIOR MANAGER

ALKYD RESIN & PAINT MFG
03.2006 - 12.2008
  • Spearheaded the identification and development of service projects, equipment replacements, revamps, technical studies, and new build projects in the African market for biofuels, ethanol, alkyd resins, paints, monomers, polymerization, and other chemicals processes.
  • Provided strong leadership to enhance team productivity and morale.
  • Led cross-functional teams to achieve project milestones and deliver high-quality results.
  • Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
  • Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
  • Mentored junior staff members for skill development and career progression within the organization.
  • Balanced competing priorities efficiently while maintaining focus on critical tasks requiring immediate attention.

Education

MBA - Business Administration And Management

WESTERN GOVERNORS UNIVERSITY (WGU)
Seattle, WA
01.2018

Master of Science - Computer Science

HOWARD UNIVERSITY
Washington, DC
01.2011

Bachelor of Science - Applied Chemistry

ADDIS ABABA UNIVERSITY
01.2007

Skills

  • Leadership and Team Building
  • Business Intelligence and Analytics
  • Security Consulting and Compliance
  • Identity and Access Management
  • General Management in Logistics
  • Technology Integration
  • Community Engagement and Volunteerism
  • Cross-functional Collaboration
  • Strategic Decision-making
  • Event Management and Coordination
  • Microsoft Office Suite
  • Technical Proposal Development
  • Contract Negotiation
  • Project Management
  • CRM Database Management
  • Market Analysis
  • Operations Management
  • Problem Resolution
  • Team Leadership
  • Customer Relationship Management
  • Project Planning

Accomplishments

  • Supervised team of 17 staff members.
  • Achieved a 30% improvement in regulatory compliance scores, fostering a culture of safety and regulatory excellence.
  • Increased route optimization efficiency by 25% with the adoption of advanced logistics technologies.
  • Documented and resolved Road and Personal Safety issues following DOT guidelines which led to increased safety score and productivity.
  • Achieved 100% regulatory compliance with HIPAA, HITECH, and other standards by implementing robust security solutions.
  • Enhanced security policy effectiveness by 35% through the development and implementation of comprehensive security policies and automation tools.
  • Increased cybersecurity awareness by 20% through targeted training programs incorporating machine learning concepts.
  • Increased data-driven decision-making by 20% at Big Gas Manufacturing Co with successful BI implementation.

Activities

  • Ethiopian Community Centre, Community Workshop Facilitator, Facilitated workshops on various topics, including career development, financial literacy, and technology skills, at the local community center. Aimed to empower community members with practical knowledge and skills.
  • Ethiopian Orthodox Church, Church Volunteer, Dedicated time to serve as a volunteer at the church, contributing to various community outreach programs, organizing events, and providing support for church activities. Actively involved in initiatives to support the less fortunate.
  • KIPP School, Houston, Mentor, Committed time to mentor students at KIPP School, guiding personal and academic development. Conducted workshops on leadership, career planning, and technology to inspire and empower the next generation.
  • Houston Election Campaign, Supporter, Played an active role in supporting local election campaigns in Houston. Engaged in grassroots efforts such as phone banking canvassing to raise awareness and encourage civic participation.
  • Houston Chevron Marathon, Participant

Timeline

GENERAL MANAGER

ASCEND FREIGHT & SONIC TRUCKING
01.2020 - Current

Operations Manager

Ascend Freight & Sonic Trucking
08.2017 - 12.2020

INFORMATION SECURITY CONSULTANT

ACCENTURE
11.2014 - 08.2017

BUSINESS INTELLIGENCE & STRATEGY

ACCENTURE
01.2011 - 11.2014

BUSINESS DEVELOPMENT SENIOR MANAGER

ALKYD RESIN & PAINT MFG
03.2006 - 12.2008

MBA - Business Administration And Management

WESTERN GOVERNORS UNIVERSITY (WGU)

Master of Science - Computer Science

HOWARD UNIVERSITY

Bachelor of Science - Applied Chemistry

ADDIS ABABA UNIVERSITY
DINKU ADALETechnology Manager