Dino Angelovski
Franklin,NJ
Summary
Proven to excel in customer service and technical troubleshooting, I leveraged my multilingual abilities and problem-solving skills at Liberty Hospital and Walmart to enhance customer satisfaction and operational efficiency. Demonstrating punctuality, team collaboration, and a knack for swiftly resolving complaints, I consistently met diverse client needs, significantly reducing wait times and improving service ratings.
Overview
2
2
years of professional experience
Work History
Valet
Liberty Hospital
08.2022 - Current
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Answered guest's questions about property amenities and services.
- Helped guests unload and load luggage.
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Built positive customer rapport for courteous, friendly and professional service.
- Resolved customer complaints through calm, constructive communication.
- Located and retrieved vehicles quickly to minimize customer wait times.
- Drove varied vehicles, including luxury and sports models, safely and legally.
- Worked closely with personnel, customers, and contractors to resolve problems.
Online Personal Shopper
Walmart
05.2022 - 08.2022
- Worked productively with customers to meet order requirements and service expectations.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Bachelor of Science - Information Technology
Montclair State University
Montclair, NJ05.2026
Associate of Science - Information Technology
Bergen Community College
Paramus, NJ05.2024
High School Diploma -
High School For Electrical Eng. "Mihajlo Pupin"
Skopje , North Macedonia06.2021
Skills
- Time Management
- Technical Support
- User Support
- Technical Troubleshooting
- Punctual and Reliable
- Fluency In Macedonian,Serbian,Croatian,English
- Problem-Solving
- Team Collaboration
Languages
Macedonian
Native or Bilingual
English
Native or Bilingual
Serbian
Full Professional
Croatian
Full Professional
Interests
- Chess: Strategic thinking and problem-solving
- Technology Innovations: Keeping up with the latest trends in technology and advancements
- Animals: Passionate about animal welfare and nature conservation
Timeline
Valet
Liberty Hospital
08.2022 - Current
Online Personal Shopper
Walmart
05.2022 - 08.2022
Bachelor of Science - Information Technology
Montclair State University
Associate of Science - Information Technology
Bergen Community College
High School Diploma -
High School For Electrical Eng. "Mihajlo Pupin"
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