Dino DeSantis
Oakland,CA
Summary
Senior Portfolio Manager with proven success in improving operations and creative problem solving. Highly proficient in building positive lasting relationships with key management, tenants, team members and vendors to further company goals. High level of experience with overseeing and renovating various types of properties and projects to beautify community and increase revenue stream. Successful in maximizing rent collection and managing outstanding tenant issues with focus on retention. Expert in tenant relations, office operations and maintenance oversight. Well-versed in balancing tenant rights and business targets to meet financial goals. Driven to meet company goals utilizing consistent and organized practices with strict adherence to local and state policies. Skilled in working under pressure and adapting to new situations and challenges to bring excellence to the company as a whole.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Portfolio Manager
Cambridge Management Company
03.2021 - Current
- Oversaw commercial, residential, and HOA properties with a total of 579 units.
- Supervised 4 property managers and their team of maintenance and leasing staff.
- Created annual budgets and managed portfolio according to approved budgetary parameters.
- Negotiated new leases and renewals for commercial spaces.
- Lead bi-weekly calls with clients to provide updates pertaining to occupancy, cash flow, operating and capital expenses.
- Re-engineered processes and developed and amended client policies and procedures.
Regional Property Manager
Veritas Investments, Inc
10.2018 - 02.2021
- Directed the day-to-day operations for 37 assets composed of roughly 1100 units.
- Monitored all infrastructure and building expenses and reviewed and approved all invoices.
- Reviewed financial forecasts, budget and operational goals.
- Worked closely with members of Asset and Portfolio Management on Business Plans
- Participated in monthly Operation Snapshot meeting with Executive Team and presented on a variety of topics
Account Administrator
Shea Properties
06.2014 - 09.2018
- Collected monthly assessments, rental fees, deposits, and payments.
- Posted 3 Days Notices and worked with Legal Team. Handled resident complaints and expedited all maintenance requests.
- Ensured that all weekly reports, financial reports, bookkeeping, and marketing were accomplished in a prompt manner.
- Conducted apartment tours for potential tenants and answered questions about property.
Property Manager
Public Storage
05.2010 - 05.2014
- Assessed customer storage needs and made suggestions, including selling packing and moving supplies
- Daily storage unit inspections to confirm inventory and availability to help make sure spaces are ready to rent Audited cash drawers and made bank deposits daily
- Kept customers current with payments and made reminder and collection calls when required
Education
Associate of Science -
Foothill College
Los Altos06.2008
High School Diploma -
Archbishop Riordan High School
San Francisco06.2004
Skills
- Proficient in Yardi, Excel, PowerPoint, and all other Microsoft apps
- Employee development Supervision and training
- Cost analysis and savings Collaboration
- Critical thinking
- Payroll time and Attendance Processing
- Project Management
Certification
- California Real Estate Salesperson Lic #02156989
Timeline
Senior Portfolio Manager
Cambridge Management Company
03.2021 - Current
Regional Property Manager
Veritas Investments, Inc
10.2018 - 02.2021
Account Administrator
Shea Properties
06.2014 - 09.2018
Property Manager
Public Storage
05.2010 - 05.2014
Associate of Science -
Foothill College
High School Diploma -
Archbishop Riordan High School
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