Dino Medina Jr.
Patchogue,NY
Summary
Shipment-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service, customer experience initiatives driving strong sales, and organizing incoming shipment so other associates can find the products easily and efficiently.
Overview
2
2
years of professional experience
Work History
Retail Store Associate
Finish Line Shoe Store
Deer Park, NY
02.2023 - Current
- Completed price changes by adhering labels to merchandise or entering information into computer system.
- Performed general housekeeping duties such as sweeping, mopping floors, dusting shelves.
- Answered incoming calls from customers inquiring about products or services offered by the store.
- Adhered to loss prevention procedures including bag checks as customers exited the store.
- Stocked shelves with new merchandise when shipments arrived.
- Greeted customers, provided customer service and answered questions.
- Provided excellent customer service throughout each transaction while maintaining a friendly demeanor.
- Processed returns and refunds in accordance with company policy.
- Unloaded trucks containing incoming shipments; matched purchase orders against invoices; stored goods appropriately in back room area.
- Operated cash register to process cash, check, and credit card transactions.
- Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
- Ticketed, arranged and displayed merchandise to promote sales.
- Placed special orders or called other stores to find desired items.
Education
Associate of Applied Science - Business: Retail Marketing and Management
Suffolk County Community College
Selden, NY01-2023
Skills
- Sales proficiency
- Cash Handling Accuracy
- Customer Engagement
- Shipment Processing
- Customer Service
- Inventory Control
- POS Systems
- Store maintenance
- Return processing
- Stock replenishment
- Payment Processing
- Organization
Timeline
Retail Store Associate
Finish Line Shoe Store
02.2023 - Current
Associate of Applied Science - Business: Retail Marketing and Management
Suffolk County Community College
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