DINORAH BELTRAN
Guadalajara,Jalisco
Summary
Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.
Overview
15
15
years of professional experience
Work History
Operations Manager
Europartners Mexico SA de CV (EP GROUP)
Guadalajara
2013.01 - 2019.12
- Monitored supply chain and managed logistics functions.
- Motivated and trained employees to maximize team productivity
- Developed and deepened relationships with customers, vendors, and internal stakeholders
- Managed internal operational standards and productivity targets
- Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships
- Lead over 10 people meeting and exceeding goals for 4 years in a row, with a 40% increase annually.
U.S. Capabilities and Operations Manager
EP America Inc
Houston
2022.01 - Actual
- Managed over 50 people to get the company's goal with teamwork and aligned processes
- Increase profit by 89% in my first year in the position and 198% of the annual profit goal in my second year.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency, and help the company evolve and grow
- Led improvement initiatives to advance operational efficiencies and increase revenue
- Identified procedure or process changes required to improve performance and productivity
- Formulated processes to reduce downtime and financial loss
- Collaborated cross-functionally to refine procedures, devise best practices, and enforce quality metrics
- Advanced productivity KPIs to achieve key business goals and objectives
- Directed initiatives to improve the work environment, company culture, or overall business strategy
Education
BBA - Business Management
Universidad Del Valle De Mexico
Mexico City 2021.05 - 2021.11
Bachelor of Science - International Business Management
Universidad De Guadalajara
Guadalajara 2006.08 - 2010.12
Skills
- Staff Management
- Maintaining Compliance
- Customer Service
- Business Leadership
- Workflow Optimization
- Operation Monitoring
- Problem Anticipation and Resolution
- Logistics Oversight
- Operational Efficiency and Safety
- 5S Principles
- Six Sigma Methodologies
- Lead Support Skills
Accomplishments
- Promoted to Operations Manager after 4 years in as Operations executive.
- Doubled the operations capacity in a 2 year period.
- Documented and resolved logistic chain gaps resulting in higher profit margin and brand impact.
Certification
- Motivational Leadership Training.
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
U.S. Capabilities and Operations Manager
EP America Inc
2022.01 - Actual
BBA - Business Management
Universidad Del Valle De Mexico
2021.05 - 2021.11
Operations Manager
Europartners Mexico SA de CV (EP GROUP)
2013.01 - 2019.12
Bachelor of Science - International Business Management
Universidad De Guadalajara
2006.08 - 2010.12
- Motivational Leadership Training.
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