Overview
Work History
Education
Skills
Internship
Timeline
Generic

Diojeidi Trujillo Cayetano

Utica,USA

Overview

12
12
years of professional experience

Work History

Direct Support Professional (DSP)

Upstate Caring Partners
Utica, NY
04.2023 - Current
  • Attend personal care needs, safety, well-being, and daily living activities.
  • Transport and accompany PWS (People We Support) to community activities, and appointments.
  • Empathize and advocate for PWS.
  • Assist in daily housekeeping and other facility-related duties (cook meals, environment safe and hazard free).
  • Maintain proper documentation of PWS (progress notes, behavior data, and goals).
  • Support PWS by cultivating a nurturing environment and help create social connection among PWS.
  • Support independence

Janitor

Carbone Auto Group
Utica, NY
07.2019 - 03.2020
  • Vacuumed. collected, disposed of trash, swept, mopped floors, and communicated effectively with manager when repairs or inventory were needed.
  • Cleaned with proper equipment and stocked restrooms, ensured doors are locked after hours

Retail Sales Associate

Boscov's
New Hartford, NY
10.2018 - 05.2019
  • Handled all customers' transaction courteously and professionally. Acknowledged customer in a friendly and helpful manner upon their entry into the area.
  • Determined customer's needs based on personal features and customers preference related factors.
  • Demonstrated knowledge of store products and built sales and minimized returns.

Shift Manager

McDonalds
Utica, NY
06.2016 - 10.2018
  • Staffed, cleaned, stocked, managed logistics, guidelines, community outreach.
  • Maintained a team by supervision of different departments, motivating and guiding employees.
  • Delivered efficient, engaged, and friendly customer service.

Bilingual Customer Service Representative

Locus Telecommunications Inc.
Fort Lee, NJ
06.2013 - 05.2015
  • Determined customers' needs and advice of options to purchase service or equipment.
  • Provided options for services or equipment purchase and charged end-users credit cards following the proper procedures.
  • Handled fraud guidelines. power calls, inquiries related to disconnects, activation, changes and account information update.

Education

Corporate & Community Programs CS - Phlebotomy

Mohawk Valley Community College
Utica, NY
02.2023

Associate in Applied Science - Human Services

Mohawk Valley Community College
12.2022

Skills

  • Fluent in Spanish and English
  • Good leadership skills
  • Basic knowledge of Microsoft Office
  • Detailed focus
  • Empathetic
  • Direct Support
  • CPR
  • Communication skills
  • Cooking
  • Documentation
  • Time management
  • Personal service
  • Condition monitoring
  • Analyzing
  • Creativity
  • Innovating
  • Team work
  • Good written and verbal communication skills

Internship

The House of Good Shepherd, 08/30/22, 12/01/22

 Supervised, transported visitation, and documented progress notes based on interaction with families.

Coached and addressed family visits strategies, techniques, physical, emotional, educational, social, and cultural needs.

Facilitated productive working relationship between birth and foster families and provided clear guides of conditions 

required for children to return to their family home as part of the goal.

Timeline

Direct Support Professional (DSP)

Upstate Caring Partners
04.2023 - Current

Janitor

Carbone Auto Group
07.2019 - 03.2020

Retail Sales Associate

Boscov's
10.2018 - 05.2019

Shift Manager

McDonalds
06.2016 - 10.2018

Bilingual Customer Service Representative

Locus Telecommunications Inc.
06.2013 - 05.2015

Corporate & Community Programs CS - Phlebotomy

Mohawk Valley Community College

Associate in Applied Science - Human Services

Mohawk Valley Community College

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Diojeidi Trujillo Cayetano