Diomar Rodriguez
The Bronx,NY
Summary
Reliable, top-notch associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
4
4
years of professional experience
Work History
Bilingual Coordinator
-
09.2023 - 12.2023
- Greeted intake guest with clear professional voice and obtained maximum information to confirm understanding and accuracy in service coordination.
- Worked with clinical and operations team to facilitate client placement and obtained services, with focus on students and families in need of language development.
- Communicated intake and insurance verification information to patients and to appropriate departments and offered translation services.
- Maintained strict confidentiality of medical and administrative records and adhered to standards for health records.
Coach
Baseball
06.2020 - 08.2023
- Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
- Cultivated community and media relations through social media and other communication channels to support program.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps and damage.
Retail Sales Associate
Sales Associates
12.2022 - 07.2023
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Folded and arranged merchandise in attractive displays to drive sales.
- Informed customers of current store promotions to encourage additional sales purchases.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers and helped with product questions, selections and purchases.
Delivery Driver
Instacart
01.2020 - 01.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral and written instructions and used GPS technology to make deliveries.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
Lifeguard
URBN
02.2020 - 09.2020
- Monitored safety of guests in and around swimming pool.
- Observed weather and water conditions and alerted visitors to potential dangers, storms and rip currents.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maintained rescue equipment by conducting inspections and completing basic repairs.
- Entered water immediately to pull struggling swimmers to safety.
- Scrutinized pool deck area to prevent possible injuries or fatalities, minimizing emergent situations.
- Performed lifesaving measures during incidents until paramedics arrived on scene
Education
Associate of Arts - Sports Management
Monroe College
The Bronx, NYHigh School Diploma -
Mott Haven Community High School
Bronx, NY06.2020
Skills
- Store opening and closing
- Sales expertise
- Product promotions
- Product and Service Sales
- Sales Goals
- Guest Services
- Store Merchandising
- Spanish speaker
- Product knowledge
- Communication skills
- Microsoft excel , sharepoint , powerpoint
- File clerk
- Receptionist
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Bilingual Coordinator
-
09.2023 - 12.2023
Retail Sales Associate
Sales Associates
12.2022 - 07.2023
Coach
Baseball
06.2020 - 08.2023
Lifeguard
URBN
02.2020 - 09.2020
Delivery Driver
Instacart
01.2020 - 01.2023
Associate of Arts - Sports Management
Monroe College
High School Diploma -
Mott Haven Community High School