Dion Fox
Montgomery ,IL
Summary
Dynamic and results-driven professional with extensive experience at Wendy's, excelling in team leadership and customer service. Proven track record in enhancing operational efficiency and training staff, leading to improved performance outcomes. Skilled in budget control and performance management, fostering a collaborative environment that boosts employee engagement and satisfaction.
Overview
18
18
years of professional experience
Work History
Top 200 Manager
Wendy's
01.2025 - 12.2025
- Oversaw daily operations, ensuring compliance with quality standards and health regulations.
- Trained and mentored staff on operational procedures, fostering a collaborative team environment.
- Implemented efficient workflow processes, enhancing service speed and customer satisfaction.
- Analyzed sales data to identify trends, informing inventory management and staffing needs.
Training Store Manager
Wendys International
07.2007 - 12.2025
- Oversaw daily operations, ensuring adherence to company standards and efficiency.
- Trained and mentored staff on customer service protocols and operational procedures.
- Implemented inventory management practices to reduce waste and improve stock accuracy.
- Developed training materials to enhance employee onboarding and performance outcomes.
Education
High School Diploma -
Collin’s High School
Chicago, ILSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Staff management
- Task delegation
- Performance management
- Performance evaluations
- Budget control
- Brand management
Timeline
Top 200 Manager
Wendy's
01.2025 - 12.2025
Training Store Manager
Wendys International
07.2007 - 12.2025
High School Diploma -
Collin’s High School