Experienced with creating and implementing community engagement strategies that foster positive and interactive a positive and interactive environment. Utilizes exceptional communication and organizational skills to manage diverse community needs effectively. Track record of building strong relationships and resolving conflicts, ensuring cohesive and supportive community a cohesive and supportive community atmosphere.
Work History
Community Manager (200 units)
2 Years 1 Month
SoCal Pacific Management | 09.2024 - Current
Oversaw leasing, maintenance, and grounds teams to ensure efficient property operations.
Support leasing = occupancy, move ins, move outs, renewals, and resident retention. Coordinate maintenance staff, vendors, contractors, utility providers, and other third parties to complete service requests, repairs, preventive maintenance, and vacant unit turns thoroughly and on time to support property operations and leasing goals.
Supported leasing operations, including occupancy, move-ins, move-outs, renewals, and resident retention by coordinating maintenance staff, vendors, and contractors to complete service requests and repairs on time.
Monitored operating needs, controlled expenses, and coordinated purchases according to company policies.
Assistant Manager (200 units)
1 Year 2 Months
SoCal Pacific Management | 07.2023 - 09.2024
Knowledge of industry software Yardi, Rent Cafe,and Knock. Help to maintain high occupancy levels by keeping informed of market conditions, understanding competitive pricing, and monitoring lease renewals.
Initiated eviction processes and communicated with attorneys regarding legal fees; created purchase orders for property manager and maintenance supervisor; scanned checks, applied late fees, maintained delinquencies, and generated reports.
Administered legal and company policies consistently to uphold Fair Housing regulations and local ordinances.
Leasing Consultant (600 units)
1 Year 2 Months
SoCal Pacific Management | 05.2022 - 07.2023
Determined eligibility and rent or subsidy level for review and approval; processed documents and maintained manual and computer files.
Review applications for completeness which obtains information relative to applicants and tenants and from previous landlords, various agencies and other sources as necessary to verify eligibility and calculate rental eligibility.
Reviewed applications for completeness to verify eligibility and calculate rental eligibility, obtaining information from applicants, tenants, previous landlords, and various agencies.
Site Assistant Supervisor
2 Months
Think Together | 02.2023 - 04.2023
Assisted supervisor with daily tasks to ensure smooth operations.
Oversaw site operations in supervisor's absence to maintain workflow.
Entered data into spreadsheets, forms, and records while performing general office duties like photocopying and filing.
Program Leader
10 Months
Think Together | 04.2022 - 02.2023
Supported program participants through targeted academic assistance to enhance learning outcomes.
Assure safety of staff and students.
Supervised students during activities in a classroom setting.
Security
3 Years 1 Month
Allied Universal | 08.2019 - 09.2022
Patrolled areas and conducted security checks to ensure safety and compliance.
Monitored premises to safeguard property against theft and damage.
Enforced rules and company policies to maintain order and security.
Provided daily reports to detail security activities and incidents.
Cashier
1 Year 7 Months
Kmart | 05.2017 - 12.2018
Handled customer return transactions efficiently
Enhanced customer experience through attentive service
Registers sales on a cash register by scanning items, and totaling customer's purchases.
Multi-Site Community Director 236 Units + 2 Retail at BODE Property ManagementMulti-Site Community Director 236 Units + 2 Retail at BODE Property Management