Dion Johnston
Colorado Springs,CO
Summary
Proven leader in retail management with a track record of enhancing operational efficiency and customer satisfaction at Advance Auto Parts. Skilled in warehouse organization and product merchandising, adept at fostering team dynamics and driving results through innovative inventory strategies. Achieved notable increases in customer loyalty by prioritizing personalized service and team collaboration.
Overview
5
5
years of professional experience
Work History
Retail Parts Manager
Advance Auto Parts
07.2023 - 09.2024
- Coordinated with marketing teams to develop advertising campaigns that effectively promoted products to target audiences.
- Collaborated with other store departments to optimize cross-selling opportunities by leveraging complementary product offerings.
- Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for auto parts.
- Streamlined inventory management by implementing an organized system for tracking and reordering stock.
- Maintained high standards of store cleanliness, organization, and safety to create a welcoming atmosphere for customers.
- Oversaw daily store operations, delegating tasks appropriately among team members while maintaining overall responsibility for performance outcomes.
- Established and maintained a strong reputation in the community as a reliable source for retail auto parts, driving repeat business through exceptional customer service.
- Promoted a positive work environment by fostering teamwork and open communication among staff members.
Expo
Texas Roadhouse
09.2021 - 04.2023
- Assisted with inventory management by keeping track of supplies and notifying management when restocking was necessary.
Lead Busser
Texas Roadhouse
09.2021 - 04.2023
- Trained new bussers on restaurant procedures, standards, and safety protocols, fostering a strong team dynamic.
- Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.
Counselor
Penny Frank Counsling
07.2019 - 03.2020
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
Education
High School - High School
Achieve Online
Colorado Springs Co 05.2024
Skills
- Warehouse Organization
- Operational Efficiency
- Pricing strategy
- Product Merchandising
Timeline
Retail Parts Manager
Advance Auto Parts
07.2023 - 09.2024
Expo
Texas Roadhouse
09.2021 - 04.2023
Lead Busser
Texas Roadhouse
09.2021 - 04.2023
Counselor
Penny Frank Counsling
07.2019 - 03.2020
High School - High School
Achieve Online
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