Dion McDaniel
6745 Paseo Del Sol Way Elk Grove ,CA
Summary
Proven to excel in high-volume environments, I leveraged strong multitasking and customer service skill from all my past jobs, enhancing guest experiences. My expertise in Aloha POS, table tablets and a team player attitude contributed to efficient operations and positive customer feedback, demonstrating a commitment to excellence in hospitality service.
Overview
21
21
years of professional experience
Work History
Bartender
Oaklawn Racing Casino Resort
12.2022 - 05.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Server/Bartender
Claim Jumper Restaurant
06.2014 - 05.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server/Bartender
Applebee's Grill + Bar
10.2006 - 04.2014
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server/Bartender
Patrick David's Catering Restarant
09.2003 - 05.2009
- Served food and beverages promptly with focused attention to customer needs.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Inspected dishes and utensils for cleanliness.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
Education
GED -
Chabot College
Hayward, CA06.1987
High School Diploma -
California High School
San Ramon, CA06.1986
Skills
- Strong multitasking
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and Tolerance
- Outgoing Personality
- Cleanliness and hygiene
- Menu Memorization
- Hospitality service expertise
- Inventory
- Aloha POS
- Age Identification checks
Timeline
Bartender
Oaklawn Racing Casino Resort
12.2022 - 05.2024
Server/Bartender
Claim Jumper Restaurant
06.2014 - 05.2019
Server/Bartender
Applebee's Grill + Bar
10.2006 - 04.2014
Server/Bartender
Patrick David's Catering Restarant
09.2003 - 05.2009
GED -
Chabot College
High School Diploma -
California High School
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