Diondrea Sanders
Wichita Falls
Summary
Organized with a background in managing staff, driving sales, and providing exceptional customer service. Skilled in inventory control and visual merchandising with strong ability to multitask and function effectively in high-pressure environments.
Overview
7
7
years of professional experience
2019
2019
years of post-secondary education
Work History
In home caregiver
Private Client
Wichita Falls
11.2023 - 03.2025
- Observed physical and mental condition of clients and reported any changes to supervisor.
- Monitored vital signs and reported changes to nursing staff.
- Participated in continuing education programs related to caregiving duties.
Patient Care Nursing Assistant
State Hospital
Wichita Falls
01.2021 - 11.2023
- Helped orient new patients to their rooms and explain routine procedures.
- Collected specimens for laboratory testing and analysis.
- Transported patients between departments or outside facilities as needed.
Assistant Customer Service Manager
Piercing Pagoda of Zales
Wichita Falls
07.2018 - 12.2020
- Maintained records of all customer interactions and transactions.
- Reviewed and updated existing policies, procedures and guidelines governing the provision of services to customers.
- Monitored team performance, identified areas for improvement and implemented corrective action plans as needed.
Education
Wichita Falls High School
Wichita Falls, TXSkills
- Communication
- Leadership
- Problem solving
- Sales
- Scheduling and time management
- Marketing
- Negotiation
- Customer service
- Product knowledge
- Team collaboration
- Record keeping
- Conflict resolution
Timeline
In home caregiver
Private Client
11.2023 - 03.2025
Patient Care Nursing Assistant
State Hospital
01.2021 - 11.2023
Assistant Customer Service Manager
Piercing Pagoda of Zales
07.2018 - 12.2020
Wichita Falls High School